Lejla Melkic
Union
Summary
Dynamic Trucking Dispatcher with proven expertise at Road Warrior Express, excelling in effective communication and advanced problem-solving. Recognized for maintaining accurate dispatch records and ensuring timely freight tracking. A flexible team player with strong organizational skills, committed to continuous learning and delivering exceptional customer service in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Trucking Dispatcher
Road Warrior Express
09.2018 - Current
- Maintain accurate computer dispatch and scheduling records to ensure smooth and accurate communication flow
- Track truckloads in a timely fashion by communicating with drivers, dispatchers, and customer service representatives regarding freight pickup and delivery
Sales Associate
Macy's
04.2016 - 12.2017
- Provided outstanding customer service
- Met hourly sales goals
- Demonstrated superior product knowledge to customers along with other duties assigned
- Maintained a clean, tidy store at all times
- Set a kind, positive attitude towards all customers at all times
Resident Assistant
Elmcroft Assisted Living
01.2016 - 05.2016
- Helped residents complete every day daily tasks, such as: getting dressed, taking their medications, making their bed, bathing, getting them ready for bed.
- Supported residents with their mobility to and out of bed, transferred to and from chairs
- Engaged in daily conversations
- Communicated daily well being updates with family members and other staff members
- Maintained care records
Cashier
KFC
01.2014 - 01.2016
- Operated the cash register, handled payments
- Assisted customers with placing their orders
- Maintained cleanliness in the lobby area at all times
- Worked drive thru, taking customer orders
- Helped crew members prepare food before opening and helped with closing the restaurant
Janitorial Lead
Sparkle Cleaning Services
01.2013 - 12.2013
- Cleaned different rooms in a hospital building
- Handled all cleaning supplies, and used each product for the correct use of each room
- Completed tasks such as: sanitizing bathrooms, taking trash out, wiping down equipment, and vacuuming the floors
- Communicated with the supervisor on shift about all of the tasks that were completed for the day
Education
No Degree - Administrative Medical Assistant
US Career Institute
Fort Collins, CO01-2019
High School Diploma -
Appleton North High School
Appleton, WI06-2016
Skills
- Strong communication skills
- Dispatch software
- Continuous learning attitude
- Transportation regulations
- Effective decision making
- Advanced problem solving
- Record keeping efficiency
- Active listening
- Critical thinking
- Customer service
- Multitasking
- Flexible and adaptable
- Time management
- Organizational skills
- Calm under pressure
- Organization and time management
Timeline
Trucking Dispatcher
Road Warrior Express
09.2018 - Current
Sales Associate
Macy's
04.2016 - 12.2017
Resident Assistant
Elmcroft Assisted Living
01.2016 - 05.2016
Cashier
KFC
01.2014 - 01.2016
Janitorial Lead
Sparkle Cleaning Services
01.2013 - 12.2013
No Degree - Administrative Medical Assistant
US Career Institute
High School Diploma -
Appleton North High School
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