Summary
Work History
Education
Skills
Timeline
Generic

Lena Hall

Louisville

Summary

Dedicated team member with a proven ability to deliver exceptional customer service in fast-paced environments. Skilled in effective communication, conflict resolution, and time management, ensuring customer satisfaction and operational efficiency.

Work History

Restaurant Team Member

Chick-fil-A
Louisville
06.2022 - 11.2022
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Collaborated with team to deliver timely service of items.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Provided quality customer service with a friendly attitude.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Assisted in organizing and managing inventory to ensure efficient stock levels and minimize waste.
  • Assisted with order taking and ensured accuracy during peak hours.
  • Managed cash register transactions and handled payments efficiently.

Education

Associate of Arts - Psychology

University of Kentucky
Lexington, KY
05-2029

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Effective communication
  • Time management
  • Inventory management
  • Strong teamwork
  • Guest experiences
  • Customer interaction
  • Menu memorization
  • Food safety
  • Cash handling expertise
  • Professional appearance

Timeline

Restaurant Team Member

Chick-fil-A
06.2022 - 11.2022

Associate of Arts - Psychology

University of Kentucky
Lena Hall