Lena Shouse
Lost Creek
Summary
Dynamic and results-driven professional with experience at FedEx and Toyota Motor Manufacturing. Proven expertise in shipment tracking and materials management, consistently exceeding project milestones. Strong decision-making skills complemented by a commitment to quality assurance and exceptional customer service, ensuring operational efficiency and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Package Handler
FedEx
11.2019 - Current
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed, and loaded packages into correct trucks.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
Assembly Line Worker
Toyota Motor Manufacturing
11.2014 - 11.2016
- Assembled components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled, and transported items to support assembly operations.
- Completed durable assemblies and subassemblies with hand and power tools.
- Assisted quality assurance by inspecting items and removing defective parts.
- Troubleshot assembly line to repair malfunctions and avoid disruptions.
Assistant Manager
Vic's Food Mart
08.2010 - 09.2013
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Associate of Science -
Hazard Community And Technical College
Hazard, KY05-2000
Skills
- Truck loading
- Product packing
- Material storage
- Budget assistance
- Sales monitoring
- Decision-making
- Merchandise tracking
- Fragile item handling
- Shipment tracking
- Loading and unloading
- Materials management
- Product inspection
- Assembly instructions
Timeline
Package Handler
FedEx
11.2019 - Current
Assembly Line Worker
Toyota Motor Manufacturing
11.2014 - 11.2016
Assistant Manager
Vic's Food Mart
08.2010 - 09.2013
Associate of Science -
Hazard Community And Technical College
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