Leslee Hatter
Fort Wright
Summary
Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Middendorf Funeral Home
Fort Wright
01.2024 - Current
- Answered questions from customers regarding products and services offered by the company.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Processed invoices for payment using accounting software applications.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
Administrative Assistant
Holy Cross Elementary
Covington
11.2020 - 01.2024
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
- Compiled data from various sources into organized reports for review by management team.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Responded to customer issues to provide immediate resolution and improve retention.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Proofread content for typo-free emails and documentation.
- Facilitated communication between different departments within the organization.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
Some College (No Degree) - Health and Human Services
Northern Kentucky University
Newport, KYSkills
- Calendar management
- Event coordination
- Customer service
- Effective communication
- Attention to detail
- Report writing
- Written communication
- Communication skills
- Information confidentiality
- Strong problem solver
Timeline
Administrative Assistant
Middendorf Funeral Home
01.2024 - Current
Administrative Assistant
Holy Cross Elementary
11.2020 - 01.2024
Some College (No Degree) - Health and Human Services
Northern Kentucky University
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