Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Leslie Carey

Loretto

Summary

Administration/Dispatcher with a 14-year background in the transportation industry and customer service. Capable of working independently and in a team environment. Recognized by superiors for administrative skills and willingness to take on extra responsibilities. My objective is to be employed in a position where my qualifications and skills will be utilized daily. To be challenged physically, intellectually, and mentally, while continuing to acquire new knowledge and improve upon the skills I currently have.

Overview

15
15
years of professional experience

Work History

Dispatcher Driver Coordinator

Ballard, Inc.
Bardstown
10.2013 - Current
  • Responsibilities include, but are not limited to, dispatching 25-50 drivers on daily operations, and sending priors to the tank wash so drivers get washed out in an efficient, timely manner. Handle the necessary paperwork to ensure drivers get in and out of Canada in a timely manner.
  • Provide coordination of schedules and direct the work of dispatchers in the absence of the operations manager. Address any customer issues and/or provide resolution to problems that are within the scope of work, or, otherwise, engage management for help.
  • Review all trip information preceding the payroll and billing functions. Using specialist software for driver's payroll and equipment.
  • Monitored vehicle locations using GPS tracking systems for optimal routing.
  • Assisted in training new dispatch staff on operational procedures and software use.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • A self-starter who can show initiative and work with minimal supervision. Excellent attendance record.

Freight Broker Dispatcher

S&D Logistics
Bardstown
01.2011 - 10.2013
  • Responsibilities include dispatching drivers, scheduling pick-up/delivery appointments. Handling OSD issues with customers and submitting detention for drivers. Send carriers' rate confirmations in a timely manner. Recognized by superiors for excellent attendance, strong administrative skills, and willingness to take on extra responsibilities.
  • Monitored shipments for on-time delivery and communicated status updates to customers.
  • Negotiated rates with carriers to secure competitive pricing for clients.

Freight Broker Dispatcher

Tyben Logistics
Bardstown
06.2011 - 01.2013
  • Handled time-sensitive freight, general goods, paper products, and government shipments.
  • Skilled in scheduling and dispatching drivers for deliveries and pickups, and handling OSD issues with the customer.
  • Developed a personal relationship with the customers to improve sales and communication, gaining a proficient track record.

Associate of Science Administrative Office Management

Saint Catharine College
Bardstown

Education

Associate of Science - Administrative Office Management

Saint Catharine College
Springfield, KY
05.2015

High School Diploma -

Bardstown High School
Bardstown, KY
05.2011

Skills

  • Customer relationship management
  • Administrative support
  • Attention to detail
  • Dispatch software
  • Multitasking and organization
  • Dispatch coordination
  • GPS tracking
  • Schedule management

References

References available upon request.

Timeline

Dispatcher Driver Coordinator

Ballard, Inc.
10.2013 - Current

Freight Broker Dispatcher

Tyben Logistics
06.2011 - 01.2013

Freight Broker Dispatcher

S&D Logistics
01.2011 - 10.2013

Associate of Science Administrative Office Management

Saint Catharine College

Associate of Science - Administrative Office Management

Saint Catharine College

High School Diploma -

Bardstown High School

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Leslie Carey