Leslie Hall
Elizabethtown
Summary
Dedicated and detail-oriented professional with a National Certified Phlebotomy Technician certification from Campbellsville University, eager to leverage knowledge and skills in a dynamic healthcare environment. Proven ability to excel both independently and collaboratively in team-oriented settings, ensuring high-quality patient care and efficient workflow. Committed to bringing a positive attitude and strong work ethic, contributing effectively to organizational success and enhancing overall patient experiences. Prepared to make a meaningful impact in a role by applying technical expertise and interpersonal skills.
Overview
17
17
years of professional experience
Work History
Pharmacy Technician
Walgreens
Elizabethtown, KY
11.2022 - 05.2023
- Processed prescriptions accurately and efficiently, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in managing inventory and maintaining stock levels of medications.
- Educated patients on medication usage, potential side effects, and health management strategies.
- Collaborated with healthcare professionals to resolve prescription discrepancies and improve patient care.
- Maintained accurate records of controlled substances, ensuring adherence to state and federal guidelines.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Bartender
Impellizzeris
Elizabethtown, KY
12.2017 - 03.2020
- I provided excellent service in a punctual and expeditious manner while working at a fast, demanding pace. I fulfilled multiple job responsibilities while handling cash transactions. I went above and beyond to provide support for my team members and guests.
- Managed bar inventory, optimizing stock levels to reduce waste.
- Provided exceptional customer service, fostering repeat business through strong relationships.
- Implemented efficient workflow strategies, improving speed of service during peak hours.
- Monitored compliance with health and safety regulations, ensuring a safe environment for patrons and staff.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender/Server
Ruby Tuesday
Elizabethtown, KY
10.2006 - 11.2007
- Customer Service representative in a bustling environment while multi-tasking and maintaining numerous responsibilities. Provided detailed inventory check sheets on supplies.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Managed inventory levels, conducting regular stock checks to minimize waste and shortages.
- Provided exceptional customer service, resolving complaints effectively to enhance guest satisfaction.
- Monitored alcohol consumption, ensuring responsible serving practices were followed at all times.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
National Certified Phlebotomy Technician - NCCT
Campbellsville University Allied Health
Hodgenville, KY02-2021
High School - undefined
Central Hardin High School
Cecilia, KY05-2005
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Drug interaction awareness
- Customer service
- Attention to detail
- Team coordination
- Creative thinking
- Resolving complaints
- Relationship building
- While training at Baptist Health Hardin I accumulated a total of forty clinical hours and ninety-four successful sticks
Timeline
Pharmacy Technician
Walgreens
11.2022 - 05.2023
Bartender
Impellizzeris
12.2017 - 03.2020
Bartender/Server
Ruby Tuesday
10.2006 - 11.2007
High School - undefined
Central Hardin High School
National Certified Phlebotomy Technician - NCCT
Campbellsville University Allied Health