Leslie Murphy

• Balanced scheduling of agency visits to meet business, patient, and employee needs.
• Ensured timely patient care by monitoring visit schedules and pending referrals.
• Supported completion of visits through daily communication with staff members.
• Enhanced staff productivity and care quality by reviewing reports and following up.
• Coordinated critical task completion with management teams effectively.
• Maintained accurate updates of daily census numbers, referrals, and hospital holds.
• Participated in daily coordination calls for comprehensive patient care solutions.
• Researched target markets to formulate effective sales plans and generate leads.

Maintain a percentage of Medicare admissions for my agency per month.

Communicate with providers about home health needs, as we discuss the programs we offer.

Follow up on referral leads with providers.

Participated in the Asap calls to discuss the top account and the progression of how we are doing every month.

Participated in health fairs to gain business and get leads on new referrals.

• Developed effective scheduling processes to achieve production objectives.
• Utilized MS Office and Excel to analyze data and create spreadsheets.
• Responded to emergency scheduling changes promptly, minimizing disruptions to operations.
• Developed a backup plan for critical positions to ensure uninterrupted service.
• Communicated schedule changes to appropriate department personnel and other ancillary areas.

• Performed basic maintenance tasks such as checking oil levels, tire pressure.
• Maintained accurate logs of vehicle inspections and repair status.
• Checked loads to ensure that cargo was secure and distributed evenly.
• Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
• Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.

• Provided assistance with activities of daily living, including bathing, dressing and grooming.
• Assisted patients in ambulation and transfers using proper body mechanics.
• Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
• Recognized signs, symptoms of abuse, neglect and reported them per policy.
• Monitored food intake and output as directed by nursing staff.
• Documented patient care services by charting in designated areas.
• Answered patient call lights promptly and responded to requests appropriately.
• Assisted residents with bathing and dressing to promote personal hygiene.
• Helped residents walk with or without self-help devices.

• Maintained accurate records of inmate information, including intake forms, medical histories and release dates.
• Supervised meals for inmates and ensured proper nutrition according to dietary requirements.
• Interacted with inmates in a professional manner while enforcing discipline policies.
• Monitored inmates in the jail facility to ensure safety and security.
• Managed visitation schedules for family members of inmates and monitored visits when necessary.
• Assisted with inmate processing, including fingerprinting, photographing and booking.