Summary
Reliable Quality Control Specialist with abilities in blueprint interpretation, operations monitoring and quality control inspections. Outstanding communication, active listening and organizational talents. Physically fit and adaptable with the capability to work in various work environments.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Front End Associate
Foster's IGA
09.2021 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Restocked and organized merchandise in front lanes.
- Learned duties for various positions and provided backup at key times.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Money Transfer Agent
Brown Esso Red Bay
01.2020 - 04.2021
- Enhanced customer satisfaction by providing efficient money transfer services and addressing inquiries promptly.
- Streamlined money transfer processes for improved transaction speed and reduced wait times.
- Maintained compliance with regulations by conducting thorough identity verification and diligently documenting transactions.
- Trained new hires on company policies and procedures, increasing overall team efficiency and knowledge base.
- Provided guidance to new employees on money transfer procedures, enhancing their performance and productivity.
Quality Control Analyst
Empresa Francisco Cruz
09.2017 - 10.2019
- Developed comprehensive documentation, maintaining accurate records of quality control results and actions taken.
- Ensured regulatory compliance by staying updated on industry standards and government regulations affecting product quality.
- Provided training to new hires on quality control procedures, fostering a culture of excellence within the team.
- Participated in regular meetings with senior management to discuss ongoing projects, challenges faced, and proposed improvements.
- Trained and coached existing and new employees on multiple investigative case types and internal control processes.
- Collected and analyzed data to measure effectiveness of quality control processes.
Education
Bachelor of Science - Industrial Engineering
07.2017
- Completed Coursework: Anti Money-Laundering, 2020
Skills
- ISO standards knowledge
- Statistical Analysis
- Quality Management Systems
- Training implementation
- Audit Assistance
- Customer Service
- Merchandising and display assembly
- Product restocking
- Retail transactions
Languages
Spanish
Native language
English
Advanced
C1
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteInterests
I'm interested in be a part of a dynamic team to share and gain more knowledge in the fields of Quality System Management and Logistic
Timeline
Front End Associate - Foster's IGA
09.2021 - Current
Money Transfer Agent - Brown Esso Red Bay
01.2020 - 04.2021
Quality Control Analyst - Empresa Francisco Cruz
09.2017 - 10.2019
Instituto Politecnico Jose A Echeverria - Bachelor of Science, Industrial Engineering
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