Libby Hilpp
Louisville
Summary
Results-driven marketing graduate with experience in B2B sales, customer engagement, and hospitality. Strong background in relationship building, client retention, and brand presentation. Known for clear communication, adaptability, and a passion for consumer experiences—especially in fast-paced, people-centered environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Uniform Sales Representative
Cintas
Lexington
01.2025 - Current
- Managed a portfolio of B2B clients across diverse industries, providing tailored uniform and facility service solutions to meet client operational and branding needs.
- Consistently achieved sales targets, securing ongoing contracts worth $2,600/week across multiple client accounts, exceeding KPI’s and allowing me to hit Summit Club both in my first 2 quarters.
- Prospected and acquired new business through cold calling, referrals, and networking, contributing to consistent revenue growth and exceeding monthly sales quotas.
- Conducted in-person meetings, presentations, and product demonstrations to key decision-makers, highlighting value-added benefits and cost efficiencies.
- Collaborated cross-functionally with service and production teams to ensure seamless onboarding and ongoing client satisfaction.
- Utilized CRM tools (e.g., Dynamics) to track pipeline activity, forecast sales, and maintain accurate client records.
- Hit Summit Club in both quarters since becoming certified.
Management Trainee
Cintas
Lexington
09.2023 - 01.2025
- Completed intensive training program focused on business operations, sales, customer service, and leadership across multiple departments including service and production.
- Shadowed and supported managers across functional areas, gaining hands-on experience in operations management, P&L analysis, and team leadership.
- Worked closely with sales and service teams to drive client satisfaction, retention, and growth.
- Assisted in onboarding and supervising frontline partners, helping to ensure compliance with safety standards and company policies.
Server
Jackson’s Restaurant
Richmond
01.2021 - 09.2023
- Delivered exceptional guest service in a high-volume, fast-paced environment, consistently achieving top customer satisfaction scores and repeat patronage.
- Built rapport with diverse clientele, anticipating needs and creating personalized dining experiences—skills that translate directly to brand representation and customer engagement.
- Promoted daily specials and upsold high-margin items, demonstrating persuasive communication and product knowledge—experience relevant to sales and marketing roles.
Education
BBA - Marketing
Eastern Kentucky University
Richmond, KY05-2023
Skills
- Collaboration & Teamwork
- Problem Solving
- Adaptability
- Time Management
- Attention to Detail
- Emotional Intelligence
- CRM Software (Dynamics)
- Canva
Certification
- Pharmaceutical Sales Certification completed 1/18/2026 through Healthcare Sales Training (#208450126).
Timeline
Uniform Sales Representative
Cintas
01.2025 - Current
Management Trainee
Cintas
09.2023 - 01.2025
Server
Jackson’s Restaurant
01.2021 - 09.2023
BBA - Marketing
Eastern Kentucky University