Lilith Knight
Fort Campbell
Summary
Experienced healthcare professional with a strong background in patient care, vital signs monitoring, and hygiene assistance. Proven ability to work effectively in a team, ensuring seamless operations and adapting to changing needs. Recognized for reliability and a focused approach to achieving results through compassionate patient interactions and effective communication. Prepared to contribute positively to healthcare teams and drive improved patient outcomes.
Knowledgeable [Desired Position] with proven ability to provide exceptional care and companionship to dogs of various breeds and temperaments. Successfully managed multiple clients, ensuring their pets' well-being through routine walks, feeding, and playtime. Demonstrated reliability and excellent communication skills in coordinating schedules and meeting client expectations.
Overview
9
9
years of professional experience
Work History
Dog Sitter
Rover
12.2017 - Current
- Maintain accurate and up-to-date records of all scheduled appointments and ensure proper communication with clients and dog sitters
- Manage and maintain a detailed appointment book to ensure all dog sitting appointments are scheduled and organized efficiently.
- Ensure the safety and well-being of dogs under your care by following all safety protocols and guidelines provided by Rover
- Coordinate with dog sitters to ensure they have all necessary information and supplies for each appointment
- Ensure that all dog sitters have the necessary certifications and training to provide high-quality care for dogs
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
Nursing Assistant
Christian Care Communities
01.2025 - 09.2025
- Assist with the implementation of new patient care initiatives to improve overall quality of care and patient satisfaction.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Collaborate with the nursing team to develop and implement educational programs for patients on self-care and healthy living habits.
- Document and report any changes in patient’s condition or behavior to the healthcare team
- Assist in the coordination of patient appointments and transportation
- Assist in the management of patient’s medical records and ensure accurate and up-to-date documentation.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Patient Service Assistant
Western State Hospital
09.2022 - 01.2025
- Assist with the implementation of new patient care initiatives to improve overall quality of care and patient satisfaction. Assist patients in their daily activities such as bathing, dressing, and grooming to ensure their comfort and well-being
- Collaborate with the nursing team to develop and implement educational programs for patients on self-care and healthy living habits.
- Document and report any changes in patient’s condition or behavior to the healthcare team
- Assist in the coordination of patient appointments and transportation
- Assist in the management of patient’s medical records and ensure accurate and up-to-date documentation.
Pest Control Technician
Mcgee Pest Control
01.2020 - 09.2022
- Mix chemicals, spread granduncles, spray houses, commercial places, changes baiters and tin cats, got certifications.
- Maintain accurate records of pest control activities, including the types and quantities of chemicals used, areas treated, and any pest sightings or activity.
- Identify and document pest infestations, including the type of pest and extent of the infestation.
- Inspect and identify potential pest control issues on customer properties
- Ensure compliance with all safety regulations and use proper personal protective equipment when handling chemicals and operating equipment.
- Provide excellent customer service and address any questions or concerns from customers regarding pest control treatments and procedures.
Retail Associate
U-Haul
08.2019 - 01.2020
- Check in trucks, take payments, clean, make contracts.
- Provide exceptional customer service by assisting customers with their truck rental needs and ensuring a smooth rental experience.
- Assist customers in picking and assembling moving supplies
- Manage inventory and stock levels to ensure availability of products for customers.
- Maintain a clean and organized retail area to provide a pleasant shopping experience for customers
- Perform regular maintenance checks on rental trucks to ensure they are in good working condition.
- Process returns and refunds for customers
- Handle cash transactions and maintain accurate records of all payments
Dog Bather
Delightful Dog
11.2018 - 08.2019
- Ensure all grooming and bathing equipment is properly cleaned and sanitized to maintain a safe and healthy environment for dogs.
Call Agent
Book Hotels
12.2017 - 11.2018
- Handled customer inquiries and provided exceptional customer service in the leisure/travel market for Book Hotels.
- Assisted callers in booking hotels according to their preferences and needs.
- Resolved customer complaints and issues in a timely and satisfactory manner.
- Handled bookings for hotels, car rentals, and weddings.
- Provided excellent customer service by answering inquiries and assisting customers with their travel needs.
- Upsell additional services and amenities to callers, such as room upgrades, spa packages, or dining reservations, to increase revenue for the company.
Dog Bather/Scheduler
Petco
05.2017 - 11.2018
- Trimming nails, blow dry, Brush outs, de-shed, ear cleaning, teeth brushing, light trim ups and grooming.
- Cashing, Customer Service, Stocking
- Provide excellent customer service by answering phone calls and assisting customers with their inquiries and concerns about dog grooming services
- Provide exceptional customer service by greeting and engaging with customers in a friendly and professional manner.
- Assist in scheduling appointments for dog grooming services
- Ensure the safety and well-being of dogs during the grooming process by using proper handling techniques and equipment
- Maintain a clean and organized workspace in the dog grooming area
- Coordinate with the dog grooming team to ensure timely and efficient service for all customers
- Maintain inventory of grooming supplies and notify supervisor when supplies need to be replenished
Cashier, Stocker, Customer Service
Staples
01.2017 - 10.2017
- Cashier, Customer Service, Stocking
- Maintain a clean and organized checkout area to ensure a positive shopping experience for customers
- Assist customers in finding and selecting products that best meet their needs
- Assist customers in locating products and providing information about product features and benefits
- Provide exceptional customer service by greeting and assisting customers to enhance their shopping experience
- Accurately handle cash transactions and provide correct change to customers
- Handle cash transactions accurately and efficiently, ensuring that the cash register is balanced at the end of each shift
- Develop and maintain a strong knowledge of products and services offered by the employer to effectively assist customers
Education
High School Diploma -
Harpeth High
05.2016
Medical Billing And Coding
Texas A&M University
10-2024
Skills
- Critical thinking
- Schedule management
- Written and verbal communication
- Client relationship management
- Medication management
- Pet care needs
- Patient care
- Patient feeding
- Direct patient care
- Recording vital signs
- Patient-focused care
- Vital signs monitoring
- Patient relationship building
- Mobility assistance
- Infection control
- Catheter care
- Electronic charting
- Medication administration
- HIPAA
- Records management
- Collecting specimens
- Monitoring fluids
- Personal hygiene support
- Blood sugar monitoring
- Oral hygiene
- Activities of daily living ADL support
- Patient positioning
- Emotional support
- Patient observation
- Personal care aide (PCA)
LANGUAGES
English
Timeline
Nursing Assistant
Christian Care Communities
01.2025 - 09.2025
Patient Service Assistant
Western State Hospital
09.2022 - 01.2025
Pest Control Technician
Mcgee Pest Control
01.2020 - 09.2022
Retail Associate
U-Haul
08.2019 - 01.2020
Dog Bather
Delightful Dog
11.2018 - 08.2019
Dog Sitter
Rover
12.2017 - Current
Call Agent
Book Hotels
12.2017 - 11.2018
Dog Bather/Scheduler
Petco
05.2017 - 11.2018
Cashier, Stocker, Customer Service
Staples
01.2017 - 10.2017
Medical Billing And Coding
Texas A&M University
High School Diploma -
Harpeth High