Lillian Costigan
Erlanger
Summary
Detail-oriented sales associate with experience in inventory management and product knowledge. Strong communication skills facilitate customer interactions and enhance service efficiency. Eager to contribute to team success and improve customer satisfaction. Proven track record in customer service, enhancing service efficiency, and guiding product selections. Skilled in communication and problem-solving, committed to delivering exceptional customer experiences.
Overview
3
3
years of professional experience
Work History
Sales Floor Associate
Kroger
Fort Mitchell
07.2025 - Current
- Guided customers in selecting flowers and plants tailored to their preferences.
- Responded to customer inquiries regarding product information and store layout.
- Stocked shelves with grocery items and maintained product displays.
- Monitored inventory levels to ensure stock availability.
- Coordinated tasks to enhance workflow and improve service efficiency.
- Packaged baked goods for display and customer purchase.
Hardware Sales Associate
Menards
Florence
08.2023 - 06.2024
- Helped customers find what hardware they needed for home projects
- Helped customers find different power tools and explain their uses
- Informed about certain fasteners, and what grade were required for certain projects
Education
Dixie Heights High School
01-2025
Skills
- Team collaboration
- Customer relationship management
- Inventory management
- Customer service
- Product knowledge
- Sales techniques
- Problem solving
- Attention to detail
- Effective communication
- Task prioritization
- Point-of-sale system
- Goal oriented
Timeline
Sales Floor Associate
Kroger
07.2025 - Current
Hardware Sales Associate
Menards
08.2023 - 06.2024
Dixie Heights High School