Lillie Heun
Louisville
Summary
Dynamic and results-oriented professional with experience at UPS, demonstrating exceptional attention to detail and a strong work ethic. Excelled in enhancing package handling efficiency and safety, while fostering team collaboration. Skilled in problem-solving and heavy lifting, significantly reducing damage rates. Proven ability to adapt and thrive in fast-paced environments, ensuring high levels of customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Package Handler
UPS
09.2022 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Daycare Teacher
Kiddie Academy of Louisville-east
03.2024 - 09.2024
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Engaged with children on individual basis to build positive relationships and promote learning.
Sales Associate
Journeys Kidz
05.2020 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Seneca High School
Louisville, KY05-2021
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Attention to detail
- Safety precautions
- Time management
- Strong work ethic
- Problem-solving
- CPR and first aid
Certification
- Quality Trainer Certification
Timeline
Daycare Teacher
Kiddie Academy of Louisville-east
03.2024 - 09.2024
Package Handler
UPS
09.2022 - Current
Sales Associate
Journeys Kidz
05.2020 - 10.2020
High School Diploma -
Seneca High School
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