Lilly Broghamer
Louisville
Summary
Developed skills in fast-paced sales environment, focusing on customer relationship management and persuasive communication. Excels in understanding customer needs and delivering tailored solutions. Seeking to transition into new field, leveraging strong interpersonal and problem-solving abilities to achieve impactful results.
Overview
4
4
years of professional experience
Work History
Sales Representative
Louisville Infiniti
Louisville, KY
09.2023 - Current
- Built strong relationships with clients to drive customer loyalty and repeat business.
- Provided detailed product knowledge to assist customers in making informed purchasing decisions.
- Collaborated with team members to develop effective sales strategies that increased overall performance.
- Conducted market research to identify customer needs and adjust sales tactics accordingly.
- Demonstrated vehicles and explained features, benefits, and financing options to potential buyers.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
Associate Partner and Commercial Marketer
Adam Brennan Photography
Louisville, KY
04.2022 - 03.2023
- Performed digital marketing to build brand awareness using social media platforms
- Managed all aspects of 2022 Holiday Campaign; independently handled all promotion, booking, styling, photography, and sales for one-hundred-fifteen families in a forty-four-week timeframe.
- Assisted in setup and styling for commercial and retail photography shoots
- Provided exceptional customer service to both commercial and retail clients from initial contact, booking, and delivery of the final product
- Acted as liaison between photographer and clients, resolving issues using both written and verbal communications
Education
Bachelor’s degree - Merchandising, Apparel and Textiles, Business
University of Kentucky
Lexington, KY05-2022
Skills
- Productivity: Microsoft Office, Google Suite
- Business development
- CRM proficiency
- Competitor research
- Social Media Digital Marketing
- Project Coordinator
- Customer relations
- Closing techniques
- Interpersonal communication skills
Timeline
Sales Representative
Louisville Infiniti
09.2023 - Current
Associate Partner and Commercial Marketer
Adam Brennan Photography
04.2022 - 03.2023
Bachelor’s degree - Merchandising, Apparel and Textiles, Business
University of Kentucky