Lily Eriksen
Crestwood
Summary
Experienced with teamwork, contributing to seamless daily operations and collective success. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality work. Focused on customer satisfaction and team productivity.
Overview
5
5
years of professional experience
Work History
Team Member
Pockets
09.2025 - 12.2025
- Maintained cleanliness and organization of workstations and dining areas to ensure operational efficiency.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper change and receipts for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Doughnut Specialist
Krispy Kreme
10.2024 - 07.2025
- Maintained accurate cash drawer, ensuring proper change and receipts for customers.
- Learned product knowledge to provide recommendations and enhance customer shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Youth Sports Team Member
YMCA
10.2024 - 07.2025
- Officiated youth sports events, ensuring compliance with league rules and regulations.
- Facilitated communication between coaches, players, and parents to enhance event experience.
- Enforced safety protocols to maintain a secure environment for participants and spectators.
- Collaborated with fellow officials to ensure consistent application of rules during games.
- Ensured fair play by enforcing game rules and regulations during competitions.
- Contributed to a positive sporting environment by addressing any conflicts or issues promptly and professionally.
- Set up and facilitated youth sports practices and games.
Barista
Scooters Coffee Shop
09.2022 - 09.2023
- Prepared and served espresso-based beverages with attention to quality and presentation.
- Operated cash register efficiently, handling transactions and balancing cash drawer accurately.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cashier
McAllister's Deli
03.2021 - 08.2022
- Adapted to fast-paced environment, managing peak hours during sales events effectively.
- Welcomed customers and helped determine their needs.
- Processed customer transactions accurately using point-of-sale systems.
- Managed cash register and balanced daily cash drawers efficiently.
- Provided exceptional customer service, resolving issues promptly and professionally.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Operated industrial dishwashing machines to maintain cleanliness and hygiene standards.
- Maintained cleanliness and organization of dining areas to enhance guest experiences.
Education
High School Diploma -
South Oldham High School
Crestwood, KY05-2025
Bachelor of Arts - Criminal Justice
Murray State University
Murray, KY05-2029
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Following instructions
- Attention to detail
- Organizing work stations
- Workflow optimization
- Point-of-sale system
Timeline
Team Member
Pockets
09.2025 - 12.2025
Doughnut Specialist
Krispy Kreme
10.2024 - 07.2025
Youth Sports Team Member
YMCA
10.2024 - 07.2025
Barista
Scooters Coffee Shop
09.2022 - 09.2023
Cashier
McAllister's Deli
03.2021 - 08.2022
High School Diploma -
South Oldham High School
Bachelor of Arts - Criminal Justice
Murray State University