Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lilyan Murphy

Campbellsville

Summary

Dedicated customer service professional with strong conflict resolution and team collaboration skills. Proven ability to manage transactions accurately and enhance customer satisfaction.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

McAllister's Deli
Campbellsville
10.2023 - Current
  • Processed customer transactions accurately through point-of-sale system.
  • Maintained organized and clean checkout area to enhance operational efficiency.
  • Handled cash, credit, and gift card transactions securely and without errors.
  • Collaborated with team members to facilitate seamless daily operations.
  • Greeted customers warmly and addressed inquiries promptly.
  • Educated customers on menu items and special promotions effectively.
  • Resolved customer complaints with a positive attitude, focusing on solutions.

Customer Service Cashier

Arby's Restaurant
Campbellsville
06.2023 - 10.2023
  • Resolved customer complaints promptly, ensuring positive experiences and satisfaction.
  • Educated customers on menu items and promotions to enhance dining choices.
  • Handled cash, credit, and gift card transactions with accuracy and security.
  • Operated cash registers efficiently for swift payment processing.
  • Maintained cleanliness of checkout area by sweeping floors and emptying trash cans.
  • Collaborated with team members to optimize daily operations for improved efficiency.
  • Balanced cash drawers accurately at end of each shift, ensuring financial integrity.

Education

High School Diploma -

Campbellsville High School
Campbellsville
05-2025

Bachelor of Science - Nursing

University of Kentucky
Lexington, KY

Skills

  • Team collaboration
  • Critical thinking
  • Time management
  • Customer service and support
  • Conflict resolution
  • Cash handling
  • Basic mathematics
  • Complaint resolution
  • Customer satisfaction strategies
  • Multitasking and organization
  • Adaptability and flexibility
  • Attention to detail

Timeline

Customer Service Cashier

McAllister's Deli
10.2023 - Current

Customer Service Cashier

Arby's Restaurant
06.2023 - 10.2023

High School Diploma -

Campbellsville High School

Bachelor of Science - Nursing

University of Kentucky
Lilyan Murphy