Lincoln Miller
Upton
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Currently pursuing a degree in automotive technology at KCTCS.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Sales Associate
Ace Hardware
Munfordville
08.2025 - Current
- Demonstrated product features to enhance customer understanding and engagement.
- Provided expert advice on hardware tools and home improvement supplies.
- Assisted customers in locating merchandise and answering product inquiries.
- Helped customers find specific products, answered questions, and offered product advice.
- Resolved customer complaints with professionalism and empathy, enhancing customer satisfaction.
- Handled customer complaints in a professional manner.
- Collaborated with team members to create a positive shopping environment, fostering customer loyalty.
- Operated cash register and processed customer transactions efficiently.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained inventory levels and organized stock on sales floor.
- Restocked shelves and ensured product displays were visually appealing.
- Maintained cleanliness of store environment including floors, windows, displays.
- Worked with fellow sales team members to achieve group targets.
Diesel Technician
Midwest Logistics Systems
Upton
10.2024 - 06.2026
- Diagnosed mechanical issues in diesel engines and systems.
- Performed routine maintenance on trucks and trailers.
- Repaired fuel, exhaust, and electrical systems.
- Utilized diagnostic tools to troubleshoot vehicle problems.
- Maintained accurate service records for each vehicle serviced.
- Inspected vehicles for compliance with industry regulations.
- Installed new parts such as radiators, injectors, hoses, belts, alternators, starters .
- Worked with a team of mechanics to complete projects efficiently within time limits.
- Replaced worn or damaged components such as spark plugs, air filters, and oil filters.
- Repaired fuel systems, electrical components, and transmissions.
- Utilized diagnostic tools to troubleshoot and resolve engine problems.
- Collaborated with team members to ensure timely repairs and service.
- Maintained accurate records of repairs and maintenance activities.
- Adhered to safety protocols while working in the shop environment.
- Inspected vehicles for damage and performed repairs when necessary.
- Removed malfunctioning parts and repaired components or installed new ones.
- Performed routine maintenance and repair services on diesel engines, including engine overhauls, fuel systems, cooling systems, exhaust systems, transmissions and clutches.
Education
A/C Certification, Engine Repair Certification, Brakes Certification - Automotive Technology
Kentucky Community And Technical College
Elizabethtown , KY 08.2023 - 05.2026
Larue County High School
Hodgenville, KYAutomotive Technology
Kentucky Community And Technical College
Bowling Green, KYSkills
- Sales techniques
- Customer engagement
- Customer service
- Product knowledge
Timeline
Sales Associate
Ace Hardware
08.2025 - Current
Diesel Technician
Midwest Logistics Systems
10.2024 - 06.2026
A/C Certification, Engine Repair Certification, Brakes Certification - Automotive Technology
Kentucky Community And Technical College
08.2023 - 05.2026
Larue County High School
Automotive Technology
Kentucky Community And Technical College