Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Cayman National Bank
08.2022 - Current
Assume responsibility for the efficient, effective, and accurate performance of Customer Service
Professional Business relations with customers, and processing customer transactions accurately in a timely manner and in accordance with policies and procedures
Office Attendant 111
Cayman Islands Government
12.2020 - 08.2022
Provide basic filing, bookkeeping, payroll assistance, maintenance of employee records for 70+, conducting annual inventory and asset count.
Education
Associate of Arts - Business Administration
University College of The Cayman Islands
07.2025
Forest Enginieering -
Regional University of Litoral Atlantico
12.2019
Bachelor of Science and Letters -
Zoila D Santos Pineda Institute
12.2017
Skills
Strong analytical skills and attention to detail
Excellent organizational and leadership skills
Learning Capacity
Multitasking ability
Customer Service
Problem-solving abilities
Teamwork
Oral and written communication
Computer skills
Languages
Spanish
English
Statement
A young, ambitious, and focused Caymanian who wants to be part of the economic prosperity of my country. Administrative and Customer service experience, bilungual, and committed to realizing my full potential.