Lindsay Boer-Harper
Gilbertsville
Summary
Dynamic Clinical Esthetician with a proven track record at Lindsay at the Indigo, excelling in customer relationship management and advanced skincare techniques. Adept at developing tailored treatment plans and enhancing client satisfaction through effective communication and exceptional service. Recognized for driving product sales and implementing successful marketing strategies to boost service visibility.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Esthetician
Lindsay at the Indigo
Benton
06.2024 - Current
- Provided skin analysis and tailored treatment plans for diverse client needs.
- Administered facials and chemical peels using advanced skin care techniques.
- Educated clients on skincare products and post-treatment care strategies.
- Maintained a clean, organized treatment room following safety protocols.
- Trained junior estheticians on best practices in skin care techniques and hygiene standards.
- Managed appointment scheduling and client records for efficient service delivery.
- Followed protocols for infection control practices such as sanitation and disinfection procedures.
- Conducted consultations with clients to determine their skin care needs and recommend appropriate treatments and products for maximum results.
- Recommended at-home skincare regimens tailored to each client's individual needs.
- Set up patient rooms and sterilized equipment.
- Provided customized skin care treatments to clients based on their individual skin type and needs.
- Kept detailed records of all treatment sessions performed in accordance with state regulations.
- Performed waxing services, including facial hair removal and body waxing.
- Educated clients about proper skincare techniques such as exfoliation, moisturizing, sun protection.
- Provided excellent customer service and skincare treatments to clients.
- Consistently provided exceptional customer service to ensure client satisfaction.
- Provided post-treatment advice for clients related to aftercare maintenance programs.
- Maintained professional relationships with vendors by placing orders for supplies as needed.
- Scheduled patient consultations and treatments using medical software.
- Developed marketing strategies for promoting spa services through social media channels.
- Assisted spa in activities such as staff meetings, promotions and housekeeping duties.
- Sold salon-exclusive skin care products and encouraged service upgrades.
- Offered skin rejuvenation and cellulite reduction therapy services.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Trained new staff on range of spa services offered.
- Assisted in training new estheticians on proper technique and protocol.
- Offered skin rejuvenation and cellulite reduction therapy services to clients.
- Assisted with the development of new spa products and services.
- Built positive client relationships and guided clients through treatments.
- Recommended home care regimen for desired results.
- Responded to customer inquiries by phone, email, and in person.
- Developed new styles and techniques.
- Operated cash registers to receive payments from patrons.
Esthetics Instructor
Great Ambitions School Of Cosmetology
Mayfield
12.2021 - 06.2024
- Developed and delivered engaging esthetics curriculum for diverse student groups.
- Demonstrated advanced skincare techniques to enhance student hands-on learning.
- Evaluated student performance through practical assessments and feedback sessions.
- Managed classroom environment to foster a positive learning atmosphere.
- Implemented safety protocols to ensure a secure learning space for students.
- Mentored aspiring estheticians in practical skills and career development.
- Organized community outreach programs to promote skincare awareness and education.
- Advised students on career paths within the field of esthetics, including job opportunities available after graduation.
- Adapted instructional methods according to individual needs of each student.
- Conducted workshops on various topics related to esthetics such as product knowledge, sanitation practices and customer service skills.
- Assessed student progress throughout the course and provided feedback to ensure understanding of material covered.
- Organized classroom materials and resources for instruction purposes.
- Demonstrated proper use of products and tools used in providing esthetic services to clients.
- Discussed industry trends in relation to new products or services being offered.
- Evaluated student performance through observation, quizzes, written assignments and exams.
- Provided guidance and support to students during their practical training sessions.
- Incorporated current technology into courses such as software programs for booking appointments or tracking inventory.
- Ensured that all equipment used during instruction was properly maintained and functioning properly.
- Provided advice on appropriate make up selection based on individual facial features.
- Analyzed client profiles before designing treatment regimens tailored specifically for each person's unique needs.
- Maintained records of student attendance, grades and other relevant data related to classes taught.
- Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
- Administered standardized tests to assess progress and evaluate need for improving course materials.
- Planned and conducted activities for balanced program of instruction, demonstration and work time, providing students with opportunities to observe, question, and investigate.
- Supervised advanced student work from both independent and group projects.
Lindsay at the Indigo
Self Employed Skin Specialist
Benton
06.2016 - 06.2024
- Provided skin analysis and tailored treatment plans for diverse client needs.
- Administered facials and chemical peels using advanced skin care techniques.
- Educated clients on skincare products and post-treatment care strategies.
- Maintained a clean, organized treatment room following safety protocols.
- Monitored inventory levels of skincare products and ordered supplies as needed.
- Participated in marketing initiatives to promote new services and products offered.
- Collected payments from clients at end of service delivery.
- Greeted guests warmly while maintaining a professional demeanor.
- Utilized knowledge of anatomy and physiology when providing services or recommending products.
- Ensured cleanliness of work area before, during, and after service delivery.
- Kept up with current trends in the esthetic industry through continued education courses.
- Maintained records of treatment plans and progress notes for each client.
- Educated clients on proper skincare techniques and product usage.
- Executed administrative tasks such as booking appointments, ordering supplies.
- Recommended homecare regimens to maintain results in between treatments.
- Analyzed client's skin type for the selection of appropriate treatments.
- Adhered strictly to all health regulations set forth by state board guidelines.
- Collaborated with medical professionals regarding referrals for advanced treatments.
- Developed marketing strategies for promoting new services or products offered by the spa.
- Inspected equipment prior to use to ensure safety standards were met.
- Conducted consultations with clients to determine their individual needs and goals.
- Provided exceptional customer service throughout entire spa experience.
- Dispensed products to clients upon completion of services.
- Built strong relationships with existing clients through follow-up communications.
- Built positive client relationships and guided clients through treatments.
- Provided excellent customer service and skincare treatments to clients.
- Set up patient rooms and sterilized equipment.
- Educated clients on skin care procedures and products.
- Designed customized facial and body treatments meeting individual client needs.
- Meticulously maintained spa appearance and cleanliness.
- Recommended home care regimen for desired results.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
- Conducted private client consultations.
- Sold salon-exclusive skin care products and encouraged service upgrades.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
- Relaxed clients with facial and body massages, aromatherapy and soothing environments.
- Kept detailed records of client preferences, skin and products to provide seamless service.
- Inspected client's skin to determine best courses of treatment.
Education
Certificate in Esthetics Instruction - Esthetics
Great Ambitions School of Cosmetology
Mayfield, NY05-2021
Certification - Estheticis
Great Ambitions School of Cosmetology
Mayfield, NY06-2014
Advanced Placement Diploma - Science
Marshall County High School
Benton, CA05-2001
Skills
- Customer relationship management
- Effective communication
- Administrative tasks
- Inventory management
- Marketing strategies
- Time management
- Problem solving
- Excellent customer service skills
- Customer service and assistance
- Product sales
- Inbound customer service
Certification
- Kentucky Board of Cosmetology Licensed Esthetician
- Kentucky Board of Cosmetology Licensed Esthetics Instructor
- Body Contour Specialits
Timeline
Clinical Esthetician
Lindsay at the Indigo
06.2024 - Current
Esthetics Instructor
Great Ambitions School Of Cosmetology
12.2021 - 06.2024
Lindsay at the Indigo
Self Employed Skin Specialist
06.2016 - 06.2024
Certificate in Esthetics Instruction - Esthetics
Great Ambitions School of Cosmetology
Certification - Estheticis
Great Ambitions School of Cosmetology
Advanced Placement Diploma - Science
Marshall County High School
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