LINDSY REED
Administrative Assistant
Versailles
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Administrative Assistant
Alliance Coal Workers Compensation Department
06.2025 - Current
- Managed correspondence and documentation for workers' compensation claims processing.
- Oversaw data entry into claims management software, ensuring accuracy and compliance with regulations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Administrative Assistant/Assistant Horse Trainer
Mercury Equine Center
04.2015 - 06.2025
- Managed administrative tasks including HR duties, payroll, and health paperwork for horses.
- Monitored financial activities to maintain budget stability.
- Ensured adherence to workplace regulations while addressing concerns and resolving issues.
- Delivered exceptional customer service to horse owners, ensuring their needs and expectations were met.
- Supervised training schedules and implemented health interventions for improved outcomes.
- Managed scheduling and treatment coordination with veterinarians and farriers.
- Coordinated transportation logistics for horses and their destinations.
Education
Bachelors - Healthcare Administration, Health Administration
DeVry University
Chicago, IL03-2025
Associate of Science - Nursing
Midway University
Midway, KY05-2027
High School Diploma - undefined
Woodford County High School
Versailles, KY05-2014
Skills
- Office administration
- Administrative support
- Data entry
- Computer skills
- Filing
- Clerical support
- Customer service
- Problem-solving
- Time management
- Appointment scheduling
- Microsoft Office Suite
- Documentation and recordkeeping
Certification
BLS (CPR AND AED) CERTIFIED, 2026-03
Timeline
Administrative Assistant
Alliance Coal Workers Compensation Department
06.2025 - Current
Administrative Assistant/Assistant Horse Trainer
Mercury Equine Center
04.2015 - 06.2025
High School Diploma - undefined
Woodford County High School
Bachelors - Healthcare Administration, Health Administration
DeVry University
Associate of Science - Nursing
Midway University