Lorae Hessler
Flemingsburg
Summary
Dynamic professional with extensive experience in office management and customer service at Northwest Fire Extinguisher. Proven ability in payroll administration and budget planning, coupled with strong communication skills. Successfully optimized organizational systems, enhancing efficiency and accuracy in financial processes. Committed to fostering team collaboration and achieving operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Stay at Home Parent
Lorae Hessler
Flemingsburg
05.2024 - Current
- Oversaw budgeting, expense tracking, and financial planning for family finances.
- Coordinated family activities, appointments, and events for efficient daily operations.
- Provided emotional support to children, fostering social and emotional development.
- Planned nutritious meals and managed grocery shopping to maintain a healthy diet.
- Managed household chores and maintenance to ensure an organized living space.
- Balanced multiple responsibilities while demonstrating strong organizational skills.
- Facilitated communication within family and resolved conflicts effectively.
Environmental Services
St. Claire Healthcare
Morehead
08.2023 - 05.2024
- Sanitized hospital rooms and Doctor apartments
- Scheduled weekly/monthly apartments cleaning for doctors and residents
- Maintained and organized stock/laundry rooms for efficient use
- Communicated between 5 different departments
Office Manager
Northwest Fire Extinguisher
Colby
01.2020 - 05.2022
- Maintained computer and physical files
- Oversaw office inventory activities, by ordering, requisitions, stocking, and shipment receiving
- Optimized organizational systems for payment collections, AP/AR, deposits, and record keeping
- Sourced vendors for special project needs and negotiated contracts
- Processed new hire paperwork and documents
- Calculated salaries, rate changes, commissions, overtime, bonus, vacation, termination, and gamishments using Excel and QuickBooks
- Maintained up to date bi-weekly, monthly, quarterly, and annual taxes such as: Payroll tax, unemployment tax, sales tax, and income tax
Waitress/Assistant Manager
Village Inn
Colby
02.2017 - 01.2020
- Accomplished Multiple Tasks within established timeframes
- Cross-trained existing employees to maximize team agility and performance
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Used cash registers and credit card machines
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Completed regular inventory counts to verify stock levels, address discrepancies, and gage future needs
Secretary/Residential Staff
Victory House Teen Challenge
Brewster
05.2014 - 02.2017
- Assisted residents with basic activities of daily living
- Maintained inventory
- Maintained organization of work station
- Providing clerical support to company employees by copying, filing, and faxing documents
- Responding to emails and other correspondence to facilitate communication and other business processes
- Record expenses and maintained accounting records
- Developed individual treatment goals based on history and diagnoses
- Demonstrated respect, friendliness, and willingness to help wherever needed
Education
Associates of Applied Science - Business Management and Administration
Colby Community College
Colby, KS05-2022
High School -
Colby High School
Colby, KS01.2014
Skills
- Team management
- Problem solving
- Communication skills
- Customer service
- Staff training
- Office management
- Payroll administration
- Accounts payable and receivable
- Intuit QuickBooks proficiency
- Cash flow management
- Invoice tracking and reconciliation
- Budget planning
Certification
- Accounting Management Certification, 2022
- Bookkeeping Certification, 2022
- Business Essentials Certifications, 2022
References
- Michael Schriner, Colby, KS, 785-462-0765
- Cinnamon Kitchel, Colby, KS, 308-999-6206
- Sandi Bear, Brewster, KS, 785-694-3025
- Donna Cook, Morehead, KY, 606-356-9906
Timeline
Stay at Home Parent
Lorae Hessler
05.2024 - Current
Environmental Services
St. Claire Healthcare
08.2023 - 05.2024
Office Manager
Northwest Fire Extinguisher
01.2020 - 05.2022
Waitress/Assistant Manager
Village Inn
02.2017 - 01.2020
Secretary/Residential Staff
Victory House Teen Challenge
05.2014 - 02.2017
Associates of Applied Science - Business Management and Administration
Colby Community College
High School -
Colby High School