Lucila Valencia
West Bay
Summary
Dynamic retail professional with a proven track record at Rite Buy Retail, excelling in customer service and supplier negotiation. Successfully developed a loyal customer base and optimized inventory management, enhancing operational efficiency. Skilled in pricing strategy and fostering partnerships, driving sales growth and ensuring a high-quality shopping experience.
Overview
20
20
years of professional experience
Work History
Shop Owner
Rite Buy Retail
Batabano Plaze, Westbay, Grand Cayman
05.2018 - 06.2025
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
- Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
- Managed day-to-day business operations.
Sales Clerk/Cashier
Caribbean Bakery & Grocery
Westbay, Grand Cayman
08.2005 - 04.2018
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Boosted sales by effectively promoting products and engaging with customers.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Processed payments and returns with accuracy and efficiency.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
- Opened and closed store by balancing cash registers and receipts.
Education
Computer Science
AMA Computer College
Philippines03-1999
Skills
- Networking and partnerships
- Business operations
- Pricing strategy
- Marketing experience
- Store maintenance
- Customer service background
- Supplier negotiation
- Shipment tracking
- Health and safety regulations
Timeline
Shop Owner
Rite Buy Retail
05.2018 - 06.2025
Sales Clerk/Cashier
Caribbean Bakery & Grocery
08.2005 - 04.2018
Computer Science
AMA Computer College