Summary
Overview
Work History
Education
Skills
Certification
Committees & Presentations
Affiliations
Timeline
Generic

Lucus Roberts

Lexington,KY

Summary

I have more than seventeen years of supervisory and management experience combined. I have spent the past twelve years working as a Certified Registered Central Service Technician, leader and educator in various roles including hospital surgical services, medical centers, to working in higher education, while leading a team in a dental school. In addition to my career in healthcare I spent 5 years in property management. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Central Sterile Manager (Resigned, Relocated)

HCA Healthcare
07.2023 - 10.2023
  • Orients and develops Sterile Processing Seniors, Techs, and Surgical Techs and conducts on the job training as required so as to ensure high levels of quality and productivity.
  • Conducts performance evaluations of sterile processing techs and surgical techs.
  • Performs disciplinary action when necessary; monitors staff to correct deficiencies where necessary.
  • Keeps employees informed of policy and procedures changes as the need arises.
  • Ensures the work environment is conducive to a high level of productivity.
  • Conducts educational programs for continuing education of staff especially in the methods by which products and equipment are used and/or reprocessed.
  • Manages and oversees the operations of the staff. Ensures each operate in a similar manner per AAMI standards and within hospital infection control policies.
  • Responsible for staying within budgetary guidelines for department. Makes recommendations to the Director of Perioperative Services for capital purchases.
  • Maintains a work schedule for staff to ensure timely completion of tasks involved.
  • Promotes an atmosphere of cooperation between all areas for the processing and distribution of equipment during peak delivery times.
  • Ensures adequate staffing at all times to meet the needs and work load as dictated on a day-to-day basis, including weekends.
  • Responsible for ensuring sterile processing policies and procedures are current and reviewed annually.  Assures retrieval of equipment conducted at the designated times each day and shift, and at other times as the need warrants.
  • Ensures stringent cleaning and infection control policies are adhered to, in accordance with the manufacturer's instructions and established practices. Observes the appropriate use of supplies and equipment for cleaning. Verifies the performance of functional testing by the staff.
  • Maintains strict adherence to dress code policies at all times and enforces staff compliance.
  • Enforces the separation of contaminated items from clean and sterile items and areas.
  • Consults with departments on a routine basis to ascertain their needs concerning various sterile processes and indications for each.
  • Ensures proper collection and storage of all associated records for bacteriologic testing, cycle monitoring, and preventive maintenance.
  • Maintains and complies with current regulations (Federal, State, and Local) concerning steam, and gas plasma sterilization processes. Disseminates such information to the Director of Perioperative Services and staff as appropriate.
  • Monitors the appropriate packaging/wrapping of supplies and trays in accordance with established policies and procedures.
  • Ensures the selection of the appropriate sterilization method is used for each item sterilized.
  • Ensures staff review instrument sets annually and as needed with OR techs, OR Management, and surgeons.
  • On a scheduled basis, reviews quantity of instrumentation and tray levels on hand and prepares and submits order requisitions to purchasing to ensure adequate levels are available to tray sets.
  • Maintains all storage areas and supplies in a neat, orderly, safe, and clean environment.
  • Completes miscellaneous tasks as assigned by the Director of Peri-Operative Services in a complete and timely manner.
  • Completes data to maintain departmental QA plans and supports a high level of customer service and satisfaction.
  • Participates in budget and inventory control.
  • Participates in staff and self-development.
  • Takes appropriate action to prevent/manage accidents in area.
  • Participates in performance/process improvement.
  • Oversees orientation of new employees.
  • Completes annual equipment competency checklist.
  • Attends 80% of staff meetings.
  • Attends mandatory education meetings and in-services, if applicable.
  • Employee’s conduct must reflect the Company’s values and a commitment to the Code of Conduct ethics and compliance program.
  • Employee reflects SDH Service Excellence standards in every interaction.
  • Other duties as assigned

Interim Sterile Processing Supervisor (Contract)

Whitman Partners
03.2023 - 04.2023
  • Established a strong team atmosphere by fostering collaboration and open communication between staff members, leading to better problem-solving and decision-making processes.
  • Improved patient safety by rigorously monitoring sterilization processes and ensuring adherence to established guidelines.
  • Enhanced sterile processing efficiency by implementing strict procedural protocols and quality assurance measures.
  • Assessed departmental performance regularly through audits and feedback sessions, continually refining processes for enhanced results.
  • Developed strong relationships with vendors and suppliers, ensuring a consistent supply of high-quality materials for the department.
  • Trained new employees in sterile processing techniques, leading to faster onboarding and reduced errors.
  • Championed workplace safety initiatives, maintaining a clean and organized work environment free from hazards.
  • Promoted a culture of continuous improvement by encouraging open communication channels between team members for sharing ideas and addressing concerns.
  • Collaborated with surgical teams to ensure timely delivery of well-maintained instruments for optimal surgery outcomes.
  • Streamlined workflow for the department by optimizing staff scheduling and task allocation.
  • Increased overall productivity by identifying bottlenecks in workflows and implementing targeted solutions accordingly.
  • Ensured compliance with all relevant local, state and federal regulations through diligent documentation and reporting practices.

Dental Sterilization & Supply Manager (Resigned)

University of Louisville
01.2020 - 03.2023
  • Determined appropriate budget levels and administered expenditures.
  • Sourced and expedited materials for emergency operations such as humanitarian aid.
  • Purchased, organized, and distributed supplies for maintenance activities and personnel use.
  • Forecasted requirements and set reorder points to maintain optimal levels.
  • Analyzed inventory to determine serviceable, unserviceable and salvageable materials and compared items against back stock records to distribute to designated locations.
  • Managed and maintained accountability for equipment valued at more than 5,000
  • Evaluated back stock and returned extra, sealed and salvageable goods to designated locations.
  • Supervised and managed employees during sorting, packaging and return procedures.
  • Directed inventory regulation processes and accounting input data processing and reviewed output records from supply systems.
  • Coached, managed, tasked and assessed employees on company practices and processes.
  • Conducted regular risk assessments to mitigate potential disruptions in the supply chain.
  • Oversaw warehouse operations, implementing best practices for storage efficiency and safety compliance.
  • Implemented lean supply chain practices, reducing waste and increasing overall efficiency.
  • Collaborated with sales teams to develop targeted promotions based on inventory levels and market trends.
  • Oversee all Sterile Processing Operations and reported directly to the Associate Dean of Clinical Affairs while serving as an ex-officio of the instrument and supply committee
  • Oversee all clinic dispensaries, wet labs, and simulation clinics in the school.
  • Oversee the operations of seven scattered site for the school of dentistry

Interim Sterile Processing Supervisor (Contract)

AYA Healthcare
10.2019 - 01.2020
  • Reduced equipment downtime with diligent maintenance, repair coordination, and timely replacement recommendations.
  • Improved patient safety by rigorously monitoring sterilization processes and ensuring adherence to established guidelines.
  • Enhanced sterile processing efficiency by implementing strict procedural protocols and quality assurance measures.
  • Stayed current on latest industry trends regarding sterilization techniques by attending conferences or workshops which contributed to the department''s overall knowledge base.
  • Developed strong relationships with vendors and suppliers, ensuring a consistent supply of high-quality materials for the department.
  • Trained new employees in sterile processing techniques, leading to faster onboarding and reduced errors.
  • Championed workplace safety initiatives, maintaining a clean and organized work environment free from hazards.
  • Promoted a culture of continuous improvement by encouraging open communication channels between team members for sharing ideas and addressing concerns.
  • Collaborated with surgical teams to ensure timely delivery of well-maintained instruments for optimal surgery outcomes.
  • Streamlined workflow for the department by optimizing staff scheduling and task allocation.

Sterile Processing Manager (Resigned, Relocated)

Dignity Health
02.2019 - 07.2019
  • Assisted the Director of Surgical Services in planning, directing and managing the Sterile Processing staff to assure quality service to the hospital on a 24-hour basis.
  • Managed the flow of production as well as oversaw all sterilization operations of all of the equipment required for surgery, exams, and other medical procedures.
  • Managed Inventory, staff, schedules, and daily assignment task, and ordered equipment as needed daily.
  • Helped assist the Clinical Nurse Educator with coaching and developing new hires, and their on-boarding process.
  • Conducted interviews, staff evaluations, and worked accordingly with HR.
  • Maintained staff competencies and provided in-services on a monthly basis.
  • I was available on-call/emergency response 24 hour plans.
  • I had success of maintaining a ZERO % IUSS rate for 6 consecutive months, as well as building a new team and decreasing the amount of travel technicians while improving an operating budget.

Sterile Processing & Supply Manager (Resigned)

Orange Coast Medical Center
07.2018 - 02.2019
  • Assisted the Director of Surgical Services in Planning, directing and managing the Sterile Processing staff to assure quality service to the hospital on a 24-hour basis.
  • Managed the flow of production as well as overseen sterilization and assembled all of the equipment required for surgery, exams, and other medical procedures.
  • Managed Inventory, staff, schedules, and daily assignment task, and ordered equipment as needed daily. Helped assist the Clinical Nurse Educator with coaching and developing new hires, and their on-boarding process. Conducted interviews, staff evaluations, and worked accordingly with HR. Maintained staff competencies and provided in-services on a monthly basis.
  • I was available on-call/emergency response 24 hour plans.
  • I had success of maintaining a ZERO % IUSS rate for 8 consecutive months, as well as building a new team.
  • Worked with Steris and surgeons on completing a instrument vendor lean process.

Central Sterile Supervisor (Resigned, Relocated)

University of Kentucky Hospital
07.2017 - 07.2018
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Achieved results by working with staff to meet established targets.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Central Sterile Supervisor (Resigned, Relocated)

Norton Children's
07.2016 - 07.2017
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Certified Central Sterile Technician (Promoted)

Norton Healthcare
10.2011 - 07.2016
  • Inspects, cleans and sterilizes instruments for surgery. Coordinates with surgical technicians and doctors on a daily basis.
  • Maintains compliance will all FDA, OSHA, CDC guidelines and procedures.
  • Ensures that the Operating Room cases are complete to all schedule cases.
  • Stores, rotates and insures the instruments and other items are labeled correctly.
  • Organizes the OR Core sterilization area, includes placing sterile trays in its correct location.

Community Manager (Resigned)

Sun Residential Property Management Company
08.2006 - 07.2011
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Managed social media channels effectively for improved brand visibility and increased audience interaction.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
  • Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
  • Evaluated property conditions and recommended improvements.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers
  • Operated within monthly budgets set by owners.
  • Maintained all compliance with all on-site safety
  • Prepared all lease renewals, rent increases, and late notices
  • Overseen all marketing strategies and followed up on a regular basis.
  • Completed all move-ins and move-out inspections.
  • Prepare all scopes of duties for vacant apartments, and assigned to make ready team.
  • Responsible for interviewing, counseling, and disciplining all team members

1st Assistant Store Manager (Resigned)

McDonald's Corp.
05.2005 - 08.2006
  • Boosted sales revenue by devising strategic promotional campaigns and attractive in-store displays.
  • Enhanced employee performance through regular coaching and feedback sessions.
  • .Conducted weekly meetings with staff members to discuss store performance, address concerns, and share successes to foster a positive work environment.
  • Assisted in recruiting, hiring, and training new employees to uphold company standards and deliver exceptional customer service.

Men Fragrance, Cashier Ralph Lauren (Resigned)

Macy's
05.2004 - 05.2005
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Crew Member, Trainer, Manager (Resigned)

McDonald's
05.1994 - 05.2004

Education

Some College (No Degree) -

Bluegrass Community And Technical College
Lexington, Kentucky

Diploma -

Monticello Independent Schools
Monticello, Kentucky
05.1997

Skills

  • Tdoc Tracking Systems
  • SPM Tracking Systems
  • Abacus Tracking Systems
  • Filemaker Tracking Systems
  • Workday
  • Yardi Genesis
  • Project Planning
  • Training and Development

Certification

  • CRCST - Certified Registered Central Service Technician
  • CIS - Certified Instrument Specialist
  • CHL - Certified Healthcare Leader
  • BLS - Basic Life Support
  • CAM - Certified Apartment Manager (inactive)
  • NALP - National Apartment Leasing Professional (inactive)

Committees & Presentations

  • PPE Task Force, Pandemic Crisis Team (2020-2022)
  • CODA, Commission on Dental Accreditation (2020-2023)
  • Clinic Operations Committee (2020-2023)
  • Academic Operations Committee (2020-2023)
  • Employee Engagement Committee (2020-2023)
  • Materials Instruments and Supplies Committee (2020-2023)
  • Climate Survey Committee (2023)
  • Prosser Education Center, Sterilization Advisory Committee (2022-2023)
  • Presentation for the Dean Leadership Committee on climate survey (2023)
  • Presentation DMD students, Sterile/Supply Fall/Spring (2020-2023)

Affiliations

  • Healthcare Sterile Processing Association
  • Association of Peri-Operative Registered Nurses
  • American Heart Association

Timeline

Central Sterile Manager (Resigned, Relocated)

HCA Healthcare
07.2023 - 10.2023

Interim Sterile Processing Supervisor (Contract)

Whitman Partners
03.2023 - 04.2023

Dental Sterilization & Supply Manager (Resigned)

University of Louisville
01.2020 - 03.2023

Interim Sterile Processing Supervisor (Contract)

AYA Healthcare
10.2019 - 01.2020

Sterile Processing Manager (Resigned, Relocated)

Dignity Health
02.2019 - 07.2019

Sterile Processing & Supply Manager (Resigned)

Orange Coast Medical Center
07.2018 - 02.2019

Central Sterile Supervisor (Resigned, Relocated)

University of Kentucky Hospital
07.2017 - 07.2018

Central Sterile Supervisor (Resigned, Relocated)

Norton Children's
07.2016 - 07.2017

Certified Central Sterile Technician (Promoted)

Norton Healthcare
10.2011 - 07.2016

Community Manager (Resigned)

Sun Residential Property Management Company
08.2006 - 07.2011

1st Assistant Store Manager (Resigned)

McDonald's Corp.
05.2005 - 08.2006

Men Fragrance, Cashier Ralph Lauren (Resigned)

Macy's
05.2004 - 05.2005

Crew Member, Trainer, Manager (Resigned)

McDonald's
05.1994 - 05.2004

Some College (No Degree) -

Bluegrass Community And Technical College

Diploma -

Monticello Independent Schools

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Lucus Roberts