LUCY CHILDERS
Lexington
Summary
Strategic communications consultant with 5+ years of experience in agency and in-house roles, specializing in transformation, M&A integration, and crisis preparedness. Expertise in internal, change, and executive communications, along with stakeholder engagement across healthcare, nonprofit, and corporate sectors. Capable of translating complex issues into clear communication strategies and actionable employee experiences, with increasing focus on Government Relations and Public Affairs communications.
Overview
5
5
years of professional experience
Work History
Senior Consultant
Gagen MacDonald, an APCO company
Chicago, IL
01.2025 - 01.2026
- Advised Fortune 500 clients on internal communications, employee engagement and change management during M&A integrations, operating model transformations and culture change initiatives.
- Facilitated communications for a major pharmaceutical acquisition and integration, creating employee messaging, leader communications, editorial plans, and milestone-related communications to enhance clarity and engagement.
- Developed executive-ready recommendations, workshop materials and stakeholder communications that translated complex organizational issues into clear employee-facing communications.
- Supported healthcare and nonprofit clients through transformation initiatives involving governance, role clarity, stakeholder engagement, operating model evolution and strategic communications planning.
- Contributed to crisis communications and crisis-readiness programs, including emergency messaging, Everbridge communications, FAQs, key messages, learning resources, communication toolkits and case studies.
- Developed crisis communications and readiness programs, crafting emergency messaging, Everbridge communications, FAQs, key messages, learning resources, and toolkits to ensure preparedness and timely response.
- Enhanced crisis management resources by designing role-based SharePoint communication frameworks to streamline stakeholder access to critical information during incidents and business disruptions.
- Built Government Relations and Public Affairs communications experience through stakeholder research, issue monitoring and translation of complex policy and regulatory topics into employee-friendly communications and engagement strategies.
- Applied stakeholder analysis, policy translation and reputation-sensitive communications practices while supporting crisis communications and strategic advisory work.
Marketing & Communications Coordinator / Director
Twilight Golf Association
01.2023 - 01.2024
- Developed and executed integrated marketing strategies across email, social media, partnerships, and influencer relationships, aligning budgets with business priorities to enhance engagement.
- Directed 2024 rebrand and website redesign, ensuring brand consistency across all customer and partner communications to strengthen brand identity.
- Led marketing and communications for an organization serving more than 16,000 golfers and 300 golf courses, managing communications across customers, host courses and internal stakeholders.
- Produced monthly newsletters and weekly customer emails while managing client-company relationships and facilitating weekly team alignment meetings to ensure cohesive communication.
Assistant Account Executive / Account Executive
FleishmanHillard
01.2021 - 01.2023
- Developed executive visibility, thought leadership, internal newsletters, media materials, social content and crisis communications for nationally recognized brands.
- Coordinated employee engagement and inclusion initiatives as direct agency contact, managing enterprise calendars, workshops, and leader communications.
- Authored thought leadership article 'Six Steps to Bridge Generational Gaps in the Workplace' and co-led internal mentorship and DEI committee efforts, enhancing organizational development.
- Supported organizational transformation and employee communications programs across healthcare, education, consumer, and corporate clients, facilitating restructuring and implementation of new internal communication systems.
Education
Bachelor of Science - Fundamentals of Digital Marketing Certification
Google Digital Garage
Bachelor of Arts, Integrated Strategic Communication - Public Relations
University of Kentucky
01-2021
Skills
- Employee communications
- Change communications
- Integration communications
- Crisis communications
- Executive communications
- Stakeholder engagement
- Public affairs translation
- Government relations
- Communication planning
- Strategic planning
- Advisory Services
- Digital transformation
- Talent Management
- Collaborative mindset
Accomplishments
- Advised Fortune 500 organizations through M&A integration and large-scale transformation initiatives.
- Led communications strategy for a 25-person foundation program, including creation of a communications playbook and engagement framework.
- Supported a major pharmaceutical integration through employee and leader communications tied to key business milestones.
- Developed crisis communications resources, emergency messaging, and business continuity communication frameworks.
Timeline
Senior Consultant
Gagen MacDonald, an APCO company
01.2025 - 01.2026
Marketing & Communications Coordinator / Director
Twilight Golf Association
01.2023 - 01.2024
Assistant Account Executive / Account Executive
FleishmanHillard
01.2021 - 01.2023
Bachelor of Science - Fundamentals of Digital Marketing Certification
Google Digital Garage
Bachelor of Arts, Integrated Strategic Communication - Public Relations
University of Kentucky
Section name
- LUCY CHILDERS
- STRATEGIC COMMUNICATIONS | INTERNAL COMMUNICATIONS | CRISIS & PUBLIC AFFAIRS
- Lexington, KY
- (859) 227-0409
- Lucymchilders@gmail.com
- Linkedin.com/in/lucymchilders/
- Open-market resume
Personal Information
Title: STRATEGIC COMMUNICATIONS | INTERNAL COMMUNICATIONS | CRISIS & PUBLIC AFFAIRS