Luke Marksberry
Erlanger
Summary
Dynamic and accomplished professional with five years of experience in Supply Chain and Logistics, complemented by a background in insurance sales and hospitality. Currently serving as a Sales Team Leader, adept at managing a high-performing sales team of 15+ brokers. Proven track record in negotiations, account management, and delivering exceptional customer service. Skilled in optimizing processes, fostering strong client relationships, and driving organizational success through effective leadership. Possess a keen understanding of logistics challenges and a commitment to maximizing efficiency and cost-effectiveness. Eager to leverage this diverse skill set and leadership experience to make a significant impact within the supply chain industry.
Overview
9
9
years of professional experience
Work History
Sales Team Leader
Total Quality Logistics LLC
08.2019 - Current
- Boosted sales performance by implementing effective team training and coaching strategies.
- Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
- Led weekly sales meetings to review performance metrics and develop action plans for continuous improvement.
- Increased client satisfaction by efficiently managing and resolving freight-related issues.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
Logistics Account Executive
Total Quality Logistics
08.2019 - Current
- Streamlined operations by implementing efficient logistics strategies and processes.
- Reduced transportation costs through effective route planning and carrier selection.
- Managed inventory levels to maintain optimal stock availability for clients.
- Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
Amerilife Group LLC
Sales Agent
03.2018 - 06.2019
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
- Expanded client base by generating referrals from satisfied customers and networking within the community.
Server
Bonefish Grill
08.2017 - 02.2018
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Planet Hollywood International
01.2016 - 08.2017
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
No Degree - Business Administration
Bluegrass Community And Technical College
Lexington, KYHigh School Diploma -
Ryle High School
Union, KY05.2015
Skills
- Third-Party Logistics
- Account Management
- Rate Negotiations
- Cold Calling
- Customer Service
- Lead Generation
- Verbal and Written Communication
- Critical Thinking
- Vendor Negotiations
- Sales initiatives
- Sales pitching
- Flexible Schedule
Timeline
Sales Team Leader
Total Quality Logistics LLC
08.2019 - Current
Logistics Account Executive
Total Quality Logistics
08.2019 - Current
Amerilife Group LLC
Sales Agent
03.2018 - 06.2019
Server
Bonefish Grill
08.2017 - 02.2018
Server
Planet Hollywood International
01.2016 - 08.2017
No Degree - Business Administration
Bluegrass Community And Technical College
High School Diploma -
Ryle High School
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