Luke Marshall
Rockholds
Summary
Experienced in customer service, with added experience working long hours with a busy volume, skilled at writing, communication, and managing customer relations. Determined to meet company goals and adhering to company policies and procedures for the best performance.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Senture LLC
09.2023 - Current
- Answer Inquiries and manage customer concerns and issues pertaining to medical coverage
- Provide solutions and help make necessary fixes and changes to customer’s accounts
- Ensure all questions and concerns are answered and solved and service is satisfactory before proceeding to another customer
Education
High School Diploma -
Whitley County High School
Williamsburg, KY05-2022
Skills
- Good Written and Communication Skills
- Skilled with technology including computers and software
- Time management and adhering to deadlines and goals
- Determined with a mindset to succeed and bring excellent results
Timeline
Customer Service Representative
Senture LLC
09.2023 - Current
High School Diploma -
Whitley County High School