Lydia Copher
Lexington
Summary
Dedicated server with a proven ability to deliver exceptional customer service in high-volume dining environments. Skilled in training new staff, managing multitasking demands, and maintaining a clean and organized dining area.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Server
KSBar and Grille
Lexington
09.2022 - 11.2025
- Assisted in menu recommendations based on customer preferences and dietary needs.
- Maintained cleanliness of dining area and organized table settings efficiently.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Processed customer orders accurately using point-of-sale systems. (Toast)
- Handled cash and credit transactions while ensuring secure payment processing.
- Resolved customer complaints professionally to maintain satisfaction levels.
- Trained new servers on restaurant policies and service standards effectively.
- Provided exceptional service to high volume of daily customers.
Hostess/Food Runner
Lost Palm
Lexington
05.2024 - 11.2024
- Greeted and seated guests to create welcoming dining experiences.
- Managed reservation system to optimize table turnover and guest satisfaction.
- Assisted in training new host staff on protocols and procedures.
- Supported promotional events by setting up special seating arrangements as needed.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Team Member
The Yard Milkshake Bar
Gulf Shores
06.2020 - 08.2020
- Collaborated with team members to ensure efficient service flow.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
Education
Bachelor of Arts - Communications
University of Kentucky
Lexington, KY12-2026
Skills
- Customer service
- Team collaboration
- Time management
- Point-of-sale systems
- Training and mentoring
- High volume dining
- Multitasking and organization
Certification
Alcohol Certificate
Timeline
Hostess/Food Runner
Lost Palm
05.2024 - 11.2024
Server
KSBar and Grille
09.2022 - 11.2025
Team Member
The Yard Milkshake Bar
06.2020 - 08.2020
Bachelor of Arts - Communications
University of Kentucky