Lydia Giselle Makin
Center
Summary
As a Poker Dealer at The Barrel Social Club, excelling in game management and fostering positive customer experiences. Proven ability to train staff and streamline operations, ensuring high service standards and compliance with TDA and The Barrel regulations. Strong communication skills and attention to detail drive success in this fast-paced environment.
Being with The Barrel Social Club since they first opened in March of 2023. It has been a blessing to watch it out grow the original building into a much larger facility. New player interaction on a daily basis as players continue to learn about poker in Kentucky.
Overview
28
28
years of professional experience
Work History
Poker Dealer
The Barrel Social Club
03.2023 - Current
- Facilitated efficient poker hand distribution for uninterrupted play.
- Managed player interactions professionally, fostering a welcoming environment for guest.
- Collaborated with team members and floors to maintain organized gaming tables and high service standards.
- NLH, PLO, BIg O, Ohama, Bomb Pots
Cook Shift Leader
Cracker Barrell Old Country Store
07.2013 - 08.2023
- Managed daily prep and cooking duties, optimizing workflow efficiency.
- Trained new team members on recipes, equipment usage, and safety protocols.
- Implemented inventory management practices to minimize waste and reduce costs.
- Collaborated with front-of-house team to ensure timely service during peak hours.
- Streamlined communication between kitchen and management to enhance operational effectiveness.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
Restaurant Owner
Center Grocery and Grill
08.2014 - 08.2016
- Developed and implemented efficient operational workflows to enhance service delivery.
- Managed inventory control systems to optimize stock levels and reduce waste.
- Trained and mentored staff on customer service excellence and food safety standards.
- Streamlined menu planning based on seasonal ingredients and customer preferences.
- Analyzed financial reports to inform budgeting and forecasting decisions for profitability.
- Established vendor relationships to ensure high-quality supplies at competitive prices.
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
Account Manager
Sterling Carpet and Flooring
03.1998 - 04.2013
- Cultivated strong client relationships to enhance customer satisfaction and retention.
- Analyzed market trends to identify opportunities for upselling and cross-selling services.
- Coordinated with internal teams to ensure timely delivery of products and services.
- Executed contract negotiations, securing beneficial terms for both clients and the company.
- Implemented process improvements that increased efficiency in account management workflows.
Education
No Degree - Business
California State University, Fullerton
Fullerton, CASkills
- Strong communication skills
- Quick decision making
- Reliability and punctuality
- Patience and persistence
- Positive customer experience
- High concentration levels
- Continuous learning mindset
- Stress tolerance
- TDA Game rules and regulations
- Personable and friendly communication
- Table Game management
- Cash handling experience
- Poker game variants familiarity
- Teamwork and collaboration
- Attention to detail
Timeline
Poker Dealer
The Barrel Social Club
03.2023 - Current
Restaurant Owner
Center Grocery and Grill
08.2014 - 08.2016
Cook Shift Leader
Cracker Barrell Old Country Store
07.2013 - 08.2023
Account Manager
Sterling Carpet and Flooring
03.1998 - 04.2013
No Degree - Business
California State University, Fullerton