Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lynda Saunders

Louisville

Summary

Certified Pharmacy Technician with 5+ years of experience in specialty pharmacy environments. I have a background in claims processing, reimbursement support, and prescription fulfillment. Highly detail-oriented with excellent organizational, analytical, and problem-solving skills. Proven ability to manage multiple priorities in fast-paced, high-pressure environments while maintaining HIPAA compliance. Effective communicator with a professional demeanor, able to work independently and collaboratively.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Pharmacy Care Coordinator

Cencora
08.2020 - Current
  • Process and coordinate prescription orders in a specialty pharmacy environment
  • Handle high-volume inbound and outbound calls with patients, providers, and healthcare teams
  • Support claims processing and assist in resolving reimbursement issues and insurance barriers
  • Maintain accurate patient records and documentation in compliance with HIPAA regulations
  • Communicate effectively with internal teams, clients, and external partners
  • Manage multiple priorities while meeting deadlines in a fast-paced environment
  • Identify and report adverse events (AE) as required
  • Assist patients with medication access, adherence, and education

Administrative Assistant

UPS
06.2015 - 07.2020
  • Maintained accurate records and administrative documentation in a high-volume environment
  • Supported daily operations through scheduling, reporting, and coordination tasks
  • Managed HAZMAT documentation in compliance with safety and regulatory requirements
  • Worked with multiple software systems and Microsoft Office applications
  • Improved processes to increase efficiency, accuracy, and workflow organization
  • Demonstrated strong attention to detail and time management skills

Education

Bachelor of Arts - Communications

Northern Kentucky University, Newport, KY, US

Associate of Science - Communication

Jefferson Community And Technical College
Louisville, KY
2019

Skills

    Specialty Pharmacy Operations
    Claims Processing and Reimbursement
    Prescription Verification and Medication Dispensing
    HIPAA Compliance
    Microsoft Office (Excel, Word, Outlook)
    Time Management and Organization
    Analytical and Problem-Solving Skills
    Patient and Provider Communication
    High-Volume Call Handling
    Multitasking in Fast-Paced Environments

Certification

Pharmacy Technician License

Timeline

Pharmacy Care Coordinator

Cencora
08.2020 - Current

Administrative Assistant

UPS
06.2015 - 07.2020

Bachelor of Arts - Communications

Northern Kentucky University, Newport, KY, US

Associate of Science - Communication

Jefferson Community And Technical College
Lynda Saunders