Lysandra E. Hydes
Grand Cayman
Summary
Dedicated and detail-oriented administrative and logistics professional with over 9 years of experience across supply chain management, customer service, and financial administration. Skilled in managing shipping operations, customs compliance, and accounts processes while ensuring efficiency and accuracy. Recognized for strong organizational skills, effective communication, and the ability to build positive relationships with clients, suppliers, and stakeholders. Currently pursuing an AAS in Accounting to further strengthen financial expertise.
Overview
12
12
years of professional experience
Work History
Logistics Operations Officer
A.L. Thompson – Grand Cayman
01.2023 - Current
- Manage shipping and customs documentation, ensuring compliance with regulations.
- Coordinate with freight forwarders, carriers, and suppliers for timely deliveries.
- Track and update shipment status; resolve client issues and delays.
- Prepare invoices, packing lists, and customs declarations.
- Maintain accurate shipment and compliance records.
Administrator/Logistics Operations Manager
Cox Lumber Ltd. – Grand Cayman
01.2021 - 01.2023
- Oversaw shipment clearance, port documentation, and customs duties.
- Handled accounts payable/receivable, invoicing, and client credits.
- Maintained administrative and financial records for management.
- Coordinated supplier communications, scheduling, and vehicle compliance.
- Documented inventory discrepancies and facilitated resolutions.
Customer Service Representative
Computers-R-Us – Grand Cayman
01.2016 - 01.2021
- Served as first point of contact for clients, handling inquiries, sales, and returns.
- Processed payments, invoices, and purchase orders.
- Assisted with order processing, deliveries, and scheduling.
- Provided product knowledge and resolved customer concerns.
Accounting & HR Assistant
Bateman Financial Ltd. – Grand Cayman
01.2014 - 01.2016
- Processed supplier invoices, payments, and reconciliations.
- Supported HR with employee files and expense claims.
- Assisted executives during peak accounting and audit periods.
- Maintained discretion with confidential employee and client information.
Education
AAS - Accounting
University College of The Cayman Islands
09.2025
Diploma - undefined
John Gray High School
01.2010
Skills
- Customer Service & Client Relations
- Logistics & Supply Chain Coordination
- Accounts Payable/Receivable
- Administrative & Executive Support
- Scheduling & Calendar Management
- QuickBooks, Microsoft Office Suite (Excel, Word, PowerPoint), POS Systems
- Records Management & Confidentiality
- Strong Communication, Multitasking & Organizational Skills
Timeline
Logistics Operations Officer
A.L. Thompson – Grand Cayman
01.2023 - Current
Administrator/Logistics Operations Manager
Cox Lumber Ltd. – Grand Cayman
01.2021 - 01.2023
Customer Service Representative
Computers-R-Us – Grand Cayman
01.2016 - 01.2021
Accounting & HR Assistant
Bateman Financial Ltd. – Grand Cayman
01.2014 - 01.2016
Diploma - undefined
John Gray High School
AAS - Accounting
University College of The Cayman Islands
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