Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waitress/Cafetería Restaurante El Sofia
Sixto Fidel Ruiz Guerra
04.2023 - 07.2023
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Cashier(La Caribeña) Restaurant and Lounge
Diego Urquiola
09.2022 - 04.2023
It was a nice restaurant located in the most popular street of the old Havana “Ovispo” , There was a nice customer service there and wonderful food was served.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Food-service(Café Espada)Restaurante and Coffee Sh
Anaisis Rodríguez Lorenzo
09.2021 - 08.2022
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Adaptable and proficient in learning new concepts quickly and efficiently.
Strengthened communication skills through regular interactions with others.
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Worked flexible hours across night, weekend, and holiday shifts.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Developed and maintained courteous and effective working relationships.
Timeline
Cashier,Bartender
Godfrey Robb
08.2023 - Current
Waitress/Cafetería Restaurante El Sofia
Sixto Fidel Ruiz Guerra
04.2023 - 07.2023
Cashier(La Caribeña) Restaurant and Lounge
Diego Urquiola
09.2022 - 04.2023
Food-service(Café Espada)Restaurante and Coffee Sh
Surgical Center & Nurse Supervisor at Robb Facial Plastic Surgery & AestheticsSurgical Center & Nurse Supervisor at Robb Facial Plastic Surgery & Aesthetics