Mackenzie Durham-Smith
Louisville
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Knowledgeable [Industry] team member experienced in arranging set furniture, maintaining props and fixing design problems. Handles physically-demanding tasks alone or as part of team. Skilled at using tools and equipment to build set pieces. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Expertise in [Area of expertise].
Overview
11
11
years of professional experience
Work History
Amazon Driver
Amazon
11.2023 - Current
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Professional Golf Caddie
Valhalla Golf Club
08.2023 - Current
- Improved golfer performance by providing accurate yardages and club selection advice.
- Assisted golfers in achieving lower scores through strategic course management and shot planning.
- Enhanced player focus with efficient green reading assistance and precise putting line recommendations.
- Contributed to tournament successes by maintaining thorough knowledge of course layouts, hazards, and weather conditions.
Set Dresser
Iatse 479
09.2022 - Current
- Enhanced set aesthetics by selecting and arranging appropriate props for various scenes.
- Collaborated with directors and production designers to achieve desired visual effects for each scene.
- Maintained inventory of all set dressing materials, ensuring efficient organization and accessibility.
- Researched historical periods and artistic styles to accurately replicate specific settings and timeframes in productions.
Personal Trainer
F45 Training
10.2018 - 02.2020
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
- Increased client retention through consistent communication, motivation, and support.
- Boosted personal training revenue by promoting additional services to existing clients.
Manager
The Sandwich Spot
02.2017 - 02.2018
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Lead Sales Associate
Kirby Vacuum Sales & Service
03.2015 - 08.2015
- Increased sales revenue by developing and maintaining strong relationships with clients.
- Delivered excellent customer service for repeat business and referrals.
- Trained new sales associates to ensure consistent performance across the team.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
Medical Orderly
Baptist East Hospital
04.2013 - 03.2015
- Enhanced patient comfort by providing attentive care and maintaining a clean, organized environment.
- Assisted medical staff with various procedures, ensuring efficient and accurate results.
- Transported patients safely between hospital departments for timely appointments and treatments.
- Consistently provided compassionate support to both patients and their families during difficult times.
Education
Bachelor of Arts - Theatre
Northern Kentucky University
Newport, KY08.2015
GED -
Trinity High School
Louisville, KY08.2011
Skills
- Strategic Planning
- Performance Management
- Staff Development
- Physical Conditioning
- Service Marketing
- Knowledge of Human Anatomy
- Machine Operation
- Inventory Organization
Timeline
Amazon Driver
Amazon
11.2023 - Current
Professional Golf Caddie
Valhalla Golf Club
08.2023 - Current
Set Dresser
Iatse 479
09.2022 - Current
Personal Trainer
F45 Training
10.2018 - 02.2020
Manager
The Sandwich Spot
02.2017 - 02.2018
Lead Sales Associate
Kirby Vacuum Sales & Service
03.2015 - 08.2015
Medical Orderly
Baptist East Hospital
04.2013 - 03.2015
Bachelor of Arts - Theatre
Northern Kentucky University
GED -
Trinity High School
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