MacKenzie Haines
Louisville
Summary
Dynamic and results-driven professional with experience as a Military Correctional Officer at the Army, adept in conflict resolution and policy enforcement. Proven ability to enhance safety through vigilant inmate monitoring and effective de-escalation techniques. Committed to fostering a positive work environment while training and mentoring new staff.
Overview
9
9
years of professional experience
Work History
Military Correctional Officer
Army
05.2018 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Associate Trainer
Panera Bread
05.2016 - 03.2018
- Facilitated hands-on learning experiences through group activities and simulations, promoting practical application of concepts.
- Mentored employees during probationary period to answer questions and offer improvement strategies.
- Assisted in monitoring trainee performance to identify gaps in training.
Education
Marion C. Moore
Louisville, KYSkills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Policy enforcement
- Restraint techniques
- Inmate monitoring
- Self-defense techniques
- Inmate supervision
- Relationship building and management
Accomplishments
- Promoted to Staff-Sergeant after 6 years of employment.
- Routinely supervised more than 400 inmates.
- Supervised team of 35 staff members.
5 Army Achievement Metals
I received five Army Achievement Metals for qualifying as an expert marksman on the M9 Pistol. I received the second metal for my time serving in Guantanamo Bay, Cuba. I received my third one for earing a certificate for the American Corrections Association certifying me as a Correctional Officer. I received my fourth metal for my time serving in Fort Leavenworth, Kansas working inside of the United States Disciplinary Barracks, the only maximum custody facility in the Department of Defense. I received my fifth metal for my second time serving in Guantanamo Bay, Cuba where I worked in Operations, as the Training NCO, where I was responsible for four different National Guard Units and their training plans.
Timeline
Military Correctional Officer
Army
05.2018 - Current
Associate Trainer
Panera Bread
05.2016 - 03.2018
Marion C. Moore
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