Mackenzie Hill
Lexington
Summary
Dynamic educator with a proven track record at Fayette County Public Schools, adept at fostering student engagement and critical thinking. Skilled in effective communication and classroom management, I excel in creating impactful learning experiences. Additionally, my experience as a server at Red Lobster honed my customer service and attention to detail in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Teacher
Fayette County Public Schools
Lexington
07.2012 - Current
- Developed engaging lesson plans to enhance student learning experiences.
- Facilitated classroom discussions to encourage student participation and critical thinking.
- Implemented classroom management strategies to maintain a focused learning atmosphere.
Server
Red Lobster
Lexington
08.2015 - 08.2024
- Provided excellent customer service in fast-paced dining environment.
- Took accurate food and drink orders from guests promptly.
- Served food and beverages to customers with attention to detail.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed payments accurately using point-of-sale system for transactions.
- Handled guest inquiries and resolved issues effectively and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
Education
Master of Arts - Special Education
Eastern Kentucky University
Richmond, KY12-2012
Skills
- Food safety
- Point-of-sale operation
- Menu knowledge
- Order accuracy
- Customer service
- Time management
- Team collaboration
- Sales techniques
- Attention to detail
- Effective communication
Timeline
Server
Red Lobster
08.2015 - 08.2024
Teacher
Fayette County Public Schools
07.2012 - Current
Master of Arts - Special Education
Eastern Kentucky University