Mackenzie Hollan
300 Prescott Lane Winchester
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Whitaker Pharmacy
Mt.Sterling, KY
01.2025 - Current
- Managed medication inventory, ensuring accurate stock levels and timely reordering.
- Provided exceptional customer service, addressing patient inquiries and resolving concerns effectively.
- Assisted pharmacists in preparing and dispensing medications, following safety protocols and guidelines.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Lead Teacher
Clark County Christian Preschool
Winchester, KY
08.2020 - 12.2024
- Daily instruction
- Lesson planning
- Classroom management
- Teacher parent conferences
- Communicate with parents using the Brightwheel platform
- Floater
- Assist in multiple classrooms
- Janitorial services
- Communicate with parents during drop-off and pick-up
CNA
Wolfe County Health & Rehabilitation Center
Campton, KY
05.2020 - 08.2020
- Provided daily care for elderly patients
- Record blood pressure and oxygen vitals
- Hygiene care
- Assisted walking
Cashier
Hardees
Jackson, KY
10.2019 - 05.2020
- Customer service
- Janitorial services
Education
High School Diploma - undefined
High School
Jackson, KY05.2020
Skills
- Organized
- Dependable
- Good Communication
- Willing to learn and grow new skills
- Confidentiality and HIPAA
- Problem-solving skills
- Team collaboration
- Workflow optimization
Timeline
Pharmacy Technician
Whitaker Pharmacy
01.2025 - Current
Lead Teacher
Clark County Christian Preschool
08.2020 - 12.2024
CNA
Wolfe County Health & Rehabilitation Center
05.2020 - 08.2020
Cashier
Hardees
10.2019 - 05.2020
High School Diploma - undefined
High School