Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Lane

Covington

Summary

Dynamic professional with experience in hospitality and childcare. Skilled in effective communication and team collaboration, fostering positive relationships with customers and colleagues to enhance service quality and operational efficiency.

Overview

8
8
years of professional experience

Work History

Bartender

Drakes
10.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

In-Home Nanny

Mollie Hulthen
04.2025 - 02.2026
  • Supervised children's daily activities, ensuring safety and engagement in educational play.
  • Coordinated schedules for activities, meals, and rest periods to promote structure and routine.
  • Communicated effectively with parents regarding children's progress, behavior, and needs.

Server

BJ's Restaurant & Brewhouse
06.2022 - 03.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Texas Roadhouse
12.2020 - 06.2022
  • Managed multiple tables efficiently, ensuring timely food and beverage delivery.
  • Trained new servers on menu items, service standards, and restaurant policies.
  • Implemented feedback from management to improve overall service quality.

Crew Member

McDonald's
03.2019 - 12.2020
  • Assisted in training new crew members on operational procedures and best practices.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Cashier

Kmart
08.2018 - 01.2019
  • Processed customer transactions efficiently at point-of-sale systems.
  • Maintained accurate cash drawer and balanced registers daily.
  • Collaborated with team members to ensure smooth store operations.

Education

High School Diploma -

Beaver Local
East Liverpool, OH
05.2020

Skills

  • Strong multitasking
  • Highly reliable

Timeline

In-Home Nanny

Mollie Hulthen
04.2025 - 02.2026

Bartender

Drakes
10.2024 - Current

Server

BJ's Restaurant & Brewhouse
06.2022 - 03.2024

Server

Texas Roadhouse
12.2020 - 06.2022

Crew Member

McDonald's
03.2019 - 12.2020

Cashier

Kmart
08.2018 - 01.2019

High School Diploma -

Beaver Local
Mackenzie Lane