Madeline Adams
Fort Thomas
Summary
Three years of experience in customer service with proven ability to prioritize tasks, lead teams, and communicate effectively. Skilled in maintaining organized work environments and resolving diverse customer concerns efficiently.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Tanning Consultant
Sun Tan City
Lexington
09.2023 - 02.2024
- Provided customer service and engagement by ensuring all clients’ needs are met and are treated professionally.
- Achieved all sales requirements.
- Worked cohesively with a team in an upbeat and fast-paced salon environment while upholding all company policies and procedures.
- Leveraged computer skills to streamline daily operations and enhance overall efficiency.
- Cleaned rooms, beds, and lobby areas as clients left and engaged with new clients upon their arrival.
Snack Bar Employee
Highland Country Club
Fort Thomas
05.2020 - 08.2022
- Warmly greeted visitors to promote great customer service and a positive ordering experience.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Restocked napkins, condiments, and utensils at self-service areas to maintain customer satisfaction during busy periods.
- Ensured safe operations of food prep equipment, supporting adherence to safety procedures.
- Used a computer system to place orders, open and close checks, and print receipts while communicating closely with kitchen staff.
Education
Bachelor of Science - Human Health Science
University of Kentucky
Lexington, KY05-2026
High School Diploma -
Highlands High School
Fort Thomas, KY06-2022
Skills
- Health education
- Customer service
- Effective communication
- Team collaboration
- Problem solving
- Analytical thinking
- Time management
Certification
Certificate in Clinical Healthcare Management - University of Kentucky
Affiliations
Volunteer, Wayfinder - University of Kentucky Health Care (10 hours PCE)
Timeline
Tanning Consultant
Sun Tan City
09.2023 - 02.2024
Snack Bar Employee
Highland Country Club
05.2020 - 08.2022
Bachelor of Science - Human Health Science
University of Kentucky
High School Diploma -
Highlands High School