Madeline Back
Dawson Springs
Summary
Adept at seamlessly juggling guest inquiries and in-person needs, I excelled as a Restaurant Hostess at Fiesta Acapulco, showcasing exceptional customer service and multitasking abilities. My proactive approach and calm demeanor under pressure significantly enhanced guest experience and seating efficiency, embodying strong conflict resolution and active learning skills.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Fiesta Acapulco
07.2022 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
High School Diploma -
Dawson Springs Jr/Sr High School
Dawson Springs, KY05-2024
Associate of Arts - Elementary Education
Madisonville Community College
Madisonville, KY12-2027
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cash handling
- Conflict resolution
- Assertiveness
- Table bussing
- Payment processing
- Memory retention
- Service prioritization
Timeline
Restaurant Hostess
Fiesta Acapulco
07.2022 - Current
High School Diploma -
Dawson Springs Jr/Sr High School
Associate of Arts - Elementary Education
Madisonville Community College
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