Madelyn Curtsinger
LEXINGTON
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
5
5
years of professional experience
Work History
Customer Service Associate / back end clerk
Lowe’s
LEXINGTON
01.2026 - Current
- Assisted customers in locating products throughout the store.
- Provided product information and answered customer inquiries effectively.
- Processed transactions accurately at the checkout register.
- Maintained a clean and organized sales floor environment.
- Handled customer complaints with patience and professionalism.
- Greeted customers and identified their needs.
Preschool Teacher's Assistant
Little flock preschool
LEXINGTON
06.2021 - 05.2025
- Assisted lead teacher in planning and implementing lesson activities.
- Engaged children in educational play to enhance learning experiences.
- Supported classroom management by maintaining a positive and safe environment.
Sales associate
Cordiallee
Mount Washington
06.2021 - 05.2023
- Assisted customers with product selection and inquiries.
- Maintained store displays and ensured visual merchandising standards.
- Processed transactions accurately and efficiently at the cash register.
- Managed inventory and restocked shelves efficiently.
- Resolved customer complaints promptly and professionally.
- Helped customers find specific products, answered questions, and offered product advice.
Education
North Bullitt High School
sheperdsville, kySome College (No Degree) -
University of Kentucky
Lexington, KY 08.2025 -
Skills
- Customer service
- Complaint resolution
- Inventory management
- Effective communication
- Team collaboration
- Cross-functional team collaboration
- Problem solving
- Adaptability to change
Timeline
Customer Service Associate / back end clerk
Lowe’s
01.2026 - Current
Some College (No Degree) -
University of Kentucky
08.2025 -
Preschool Teacher's Assistant
Little flock preschool
06.2021 - 05.2025
Sales associate
Cordiallee
06.2021 - 05.2023
North Bullitt High School