Madison Gibson
London
Summary
Dedicated professional with strong multitasking and organization skills. Proven ability to manage customer interactions and resolve concerns swiftly, ensuring positive experiences and relationships.
Overview
7
7
years of professional experience
Work History
Sever
G&E Burgers
Williamsburg, KY
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Resident Assistant/Resident Hall Leader
University Of The Cumberlands
Williamsburg, KY
08.2023 - 05.2025
- Facilitated community-building events to enhance student engagement and foster inclusivity.
- Provided conflict resolution support, ensuring a safe and respectful living environment for residents.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Front Desk Receptionist
Oneida Baptist Institute
Oneida, KY
08.2019 - 08.2023
- Managed front desk operations, ensuring efficient check-in and check-out processes for visitors.
- Coordinated communication between departments, enhancing workflow and information sharing across the institute.
- Utilized scheduling software to manage appointments, optimizing front desk efficiency and visitor experience.
Education
Bachelor of Science - Psychology/Exercise Sports Science
University of The Cumberlands
Williamsburg, KY05-2026
Skills
- Strong work ethic
- Exceptional customer/client relations
- Organization skills
- Technology proficiency
- Detail oriented
- Multitasking skills
Timeline
Sever
G&E Burgers
04.2024 - Current
Resident Assistant/Resident Hall Leader
University Of The Cumberlands
08.2023 - 05.2025
Front Desk Receptionist
Oneida Baptist Institute
08.2019 - 08.2023
Bachelor of Science - Psychology/Exercise Sports Science
University of The Cumberlands