Madison Halstead
Wickliffe
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Home Health Aide
Consumer Direct Care Network
07.2025 - Current
- Maintained accurate documentation of client progress and care plans, supporting effective communication within the healthcare team.
- Assisted in medication management, promoting adherence to prescribed regimens and improving client health outcomes.
- Implemented safety protocols during client interactions, ensuring a secure environment for both clients and staff.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
CNA
Metropolis Nursing and Rehabilitation
02.2023 - Current
- Monitored vital signs, documenting changes for medical staff review.
- Collaborated with healthcare teams to develop personalized care plans.
- Educated patients on post-care procedures and health maintenance.
- Trained new CNA staff on best practices and facility protocols.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Customer Service Cashier
Little Caesars Pizza
05.2017 - 04.2019
- Assisted customers with inquiries, providing product information and resolving issues promptly.
- Collaborated with team members to ensure smooth operations during peak hours.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Collaborated with team members to maintain smooth operations during peak hours.
Education
High School Diploma -
Union City High School
Union City, TNSkills
- Care plan management
- Client documentation
- Documentation
- Interpersonal communication
- Schedule management
- Safety procedures
- State regulations
- Documentation and reporting
Certification
- Licensed CNA - Five Years
Languages
English
Native or Bilingual
Timeline
Home Health Aide
Consumer Direct Care Network
07.2025 - Current
CNA
Metropolis Nursing and Rehabilitation
02.2023 - Current
Customer Service Cashier
Little Caesars Pizza
05.2017 - 04.2019
High School Diploma -
Union City High School
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