Madison Hedge
Flatwoods
Summary
Personable and highly analytical individual with strong organizational and problem-solving abilities. Familiar with contract law and negotiation principles, bringing solid skills in document review and compliance. Capable of driving efficient contract management processes to support organizational goals and eager to apply project management skills to help organization achieve objectives. Strong problem-solving, critical thinking and excellent written communication skills.
Overview
2024
2024
years of professional experience
Work History
Accounts Receivable Coordinator
Vanguard Solutions, Inc.
11.2021 - 02.2024
- Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing work in progress reports for management review.
- Improved invoice accuracy by thoroughly reviewing billing data before issuing final statements.
- Expedited payment collection with timely submission of invoices and proactive communication with clients.
- Reviewed contract and purchase agreements before submission to superiors to ensure accuracy.
- Acquired a broad variety of office and field supplies to guarantee efficient and accurate procedures.
- Partnered with cross-functional departments to resolve discrepancies in customer accounts, promoting a cohesive work environment.
- Assisted in the implementation of a new accounting software system, improving overall functionality and user experience.
- Maintained accurate records of financial transactions, ensuring compliance with company policies and industry regulations.
- Supported financial planning efforts by providing accurate accounts receivable data for budgeting and forecasting purposes.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Verified discrepancies and resolved clients' billing issues
- Prepared bills receivable, invoices, and bank deposits.
- Processed incoming payments in accordance with established financial policies.
- Reconciled daily AR ledger and verified proper posting.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Terminated contracts and purchase agreements when terms had been breached, due to an impossibility of performance, or rescission.
- Closed out contracts after all terms were met.
Title Officer
BesTitle Agency, Inc.
10.2017 - 08.2019
- Verified the accuracy of public records data through detailed research and cross-checking multiple sources of information.
- Proactively addressed potential issues during the pre-closing phase, minimizing delays in transaction completion timelines.
- Consistently met deadlines under pressure while maintaining high-quality work standards in a fast-paced environment.
- Collaborated with underwriters to obtain necessary approvals for complex transactions, ensuring successful closings.
- Enhanced title search accuracy by meticulously reviewing property records and legal documents.
- Served as a knowledgeable resource for clients regarding title insurance products and services offered.
- Streamlined closing process for clients by efficiently coordinating with escrow officers, lenders, and real estate agents.
- Reduced potential risks for clients by identifying title defects and resolving them prior to closing transactions.
- Contributed to company growth by consistently meeting or exceeding monthly revenue targets.
- Prevented losses due to fraud or errors by thoroughly examining chain of title for inconsistencies or discrepancies.
- Expedited transaction processing times by effectively managing deadlines and prioritizing tasks accordingly.
- Communicated with customers to resolve common title issues.
- Kept up-to-date with state and federal regulations to prevent errors and fraud.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
- Collected taxes and fees, submitted payments and issued receipts.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Researched ownership interests and liens on real estate properties.
- Assisted in preparation of title insurance policies and title commitments.
- Drafted title abstracts and legal documents for real estate transactions.
- Developed and maintained relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
- Created legal documents such as deeds, mortgages and leases based on title search results.
- Assisted in the development of new business by cultivating strong relationships with industry professionals.
- Supported efficient workflow within the department by assisting colleagues with challenging files as needed.
- Coordinated seamless communication between all parties involved in transactions, fostering trust among stakeholders.
Front Office Coordinator
Vascular Institute of Kentucky
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Managed inventory of office supplies, ensuring adequate stock levels were maintained for efficient daily operations.
- Participated in staff meetings and training sessions to stay current on industry best practices and improve overall performance.
- Conducted insurance verification tasks accurately, ensuring proper coverage and minimizing billing errors.
- Coordinated referrals to specialists or other healthcare providers as needed for comprehensive patient care.
- Prepared daily reports for management review, highlighting key performance metrics related to front-office activities.
- Oversaw the training and onboarding of new front office staff, ensuring a thorough understanding of job responsibilities and clinic procedures.
- Safeguarded patient privacy by strictly adhering to HIPAA regulations and maintaining confidentiality at all times.
- Collect patient and client documents and information upon referral.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collaborated with medical staff to ensure seamless coordination of patient care and timely communication.
- Performed monthly financial reporting and recorded payments to keep accounting system updated.
- Assisted in the implementation of electronic health records systems for increased efficiency and accuracy in recordkeeping.
- Enhanced office efficiency by streamlining front desk procedures.
- Implemented digital document management system, reducing paper waste and increasing efficiency.
- Streamlined billing processes, resulting in faster turnaround times for insurance claims.
- Oversaw inventory management for office supplies, reducing unnecessary expenditures.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Executive Administrative Assistant
Jenkins Fenstermaker, PLLC
08.2013 - 11.2016
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
- Assisted in the development of presentations, effectively conveying crucial information to stakeholders.
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
- Coordinated staff training programs, improving overall efficiency within the company through skill development.
- Handled confidential and sensitive information with discretion and tact.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Created and managed office systems to efficiently deal with documentation.
- Ensured timely fulfillment of contractual requirements by closely monitoring progress and addressing potential issues proactively.
- Reviewed subcontractor agreements to ensure compliance with all relevant regulations, minimizing risk exposure.
- Managed full procurement cycle by planning, reviewing, soliciting, awarding, administering and closing out contract to achieve seamless transition at all levels of procurement.
- Reviewed contract plans and project specifics for thorough understanding.
- Maintained digital and paper and contractual files, ensuring compliance with regulatory mandates and company policies.
- Achieved cost savings by identifying areas for improvement and negotiating more favorable terms with suppliers.
- Liaised with outside organizations and financial management analysts to negotiate contract details.
- Analyzed parameters of joint ventures and created contract framework.
- Stored and filed contract documents in orderly, organized systems.
- Addressed contract disputes and provided advice and guidance to resolve issues.
- Drafted, reviewed and revised contracts for accuracy and completeness.
- Tracked contract milestones and updated stakeholders to facilitate project progress.
- Facilitated communication between involved parties to enable timely contract close out.
Education
Bachelor of Arts - Business Administration And Management
Morehead State University
Morehead12-2017
Associate of Arts - Business Administration And Management
Ashland Community & Technical College
Ashland12-2015
Skills
- Strong communication skills
- Professionalism and ethics
- Risk mitigation
- Acquisitions
- Contract compliance
- Proficient in Microsoft Office
- Time management
- Compliance enforcement
- Attention to detail
- Procurement
- Problem-solving abilities
- Vendor relationship management
Timeline
Accounts Receivable Coordinator
Vanguard Solutions, Inc.
11.2021 - 02.2024
Title Officer
BesTitle Agency, Inc.
10.2017 - 08.2019
Executive Administrative Assistant
Jenkins Fenstermaker, PLLC
08.2013 - 11.2016
Front Office Coordinator
Vascular Institute of Kentucky
Bachelor of Arts - Business Administration And Management
Morehead State University
Associate of Arts - Business Administration And Management
Ashland Community & Technical College
Similar Profiles
Kimberly JonesKimberly Jones
Office Manager/Accounting Assistant at Vanguard Building Solutions DBA Vanguard EnergyOffice Manager/Accounting Assistant at Vanguard Building Solutions DBA Vanguard Energy
Alan CuevasAlan Cuevas
Owner at Vanguard Waterproofing Solutions LLCOwner at Vanguard Waterproofing Solutions LLC
Roberto PhillipsRoberto Phillips
Site Operations Supervisor at Vanguard Supply Chain SolutionsSite Operations Supervisor at Vanguard Supply Chain Solutions
Braelyn CrinerBraelyn Criner
Physical Therapist Intern at Gassaway Physical TherapyPhysical Therapist Intern at Gassaway Physical Therapy
Denise BevinsDenise Bevins
Customer Service at Results-CXCustomer Service at Results-CX