Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Hood

Louisville

Summary

Detail-oriented with experience in logistics operations and customer service. Skilled in managing documentation and supporting efficient workflows in fast-paced environments. Strong communicator with organizational and problem-solving abilities, currently pursuing a Bachelor of Science in Criminal Justice.

Overview

3
3
years of professional experience

Work History

Administrator

UPS
Louisville
02.2025 - Current
  • Managed daily administrative tasks to enhance operational efficiency in logistics.
  • Facilitated communication with team members to streamline workflow processes.
  • Supported daily operations in fast-paced logistics environment through clerical tasks, data entry, and document management.
  • Processed shipping documentation and maintained accurate electronic and physical records.
  • Tracked hazardous materials and dry ice shipments to ensure compliance with safety regulations.
  • Communicated effectively with supervisors and loaders to ensure hazardous materials are properly loaded.

Swim Instructor/Front Desk Assistant

Bear Paddle Swim School
Louisville
03.2023 - 08.2024
  • Instructed children in water safety and swimming techniques to enhance skills.
  • Developed tailored lesson plans based on individual student needs.
  • Monitored progress and provided constructive feedback to guide student improvement.
  • Engaged with parents to discuss student performance and resolve concerns.
  • Motivated swimmers to reach milestones using positive reinforcement techniques.
  • Provided swimming instruction for individuals and groups of all ages.
  • Fostered confidence in students by making swimming enjoyable and engaging.
  • Managed incoming calls, routing inquiries to appropriate staff members.

Education

Bachelor of Science - Criminal Justice

University of Louisville
Louisville, KY
05-2028

High School Diploma -

Mercy Academy
Louisville, KY
05-2024

Skills

  • Microsoft Office (Excel, Word, PowerPoint, Outlook)
  • Organization
  • Time Management
  • Attention to Detail
  • Multitasking in a Fast-paced Environment
  • Written and Verbal Communication
  • Team Collaboration
  • Problem-solving
  • Adaptability
  • Cultural Intelligence
  • Goal Setting
  • Personable and Approachable

Timeline

Administrator

UPS
02.2025 - Current

Swim Instructor/Front Desk Assistant

Bear Paddle Swim School
03.2023 - 08.2024

Bachelor of Science - Criminal Justice

University of Louisville

High School Diploma -

Mercy Academy
Madison Hood