Madison Mahan
Erlanger,KY
Overview
2
2
years of professional experience
Work History
Cafe Server
StoryPoint Senior Living
Union, KY
04.2025 - Current
- Effectively multitasked between serving guests at tables as well as assisting with room delivery orders.
- Promote a welcoming atmosphere and enhance customer satisfaction through friendly interactions with residents.
- Regularly communicate with the kitchen staff regarding special dietary requests or modifications needed for specific dishes.
- Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
- Engage with residents to keep them social and feel included in the community.
Back Up Manager
Starbucks
Newport
04.2023 - 03.2025
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Accomplished multiple tasks within established timeframes.
- Worked to upsell by recommending product to customers.
Education
High School Diploma -
Lloyd Memorial High School
Erlanger, KY03.2022
Skills
- Attention to detail
- Team player
- Problem-solving
- Opening and closing duties
- Exceptional customer service
- Inventory management
- Product upselling
- Sales expertise
- Basic Excel
- PowerPoint & Microsoft Word
Timeline
Cafe Server
StoryPoint Senior Living
04.2025 - Current
Back Up Manager
Starbucks
04.2023 - 03.2025
High School Diploma -
Lloyd Memorial High School