Madison Neary
Erlanger
Summary
Dynamic individual with a solid foundation in operations management and team leadership. Committed to maintaining policy compliance while providing outstanding customer service. Proficient in financial oversight and adaptable to various environments and roles.
Overview
4
4
years of professional experience
Work History
Staff Accountant
RCGNC
Carolina Beach
12.2024 - Current
- Processed daily financial transactions using accounting software to ensure timely and accurate financial reporting.
- Maintained accurate financial records and documentation to support informed decision-making.
- Reviewed client payments and contracts to ensure compliance with regulations and company policies.
- Collaborated with a company supplying air gas and pharmaceuticals to military bases.
- Communicated with military personnel regarding orders and payment processing.
Barista Shift Supervisor
Biggby
Florence
05.2022 - Current
- Supervised daily operations, enhancing customer service quality and streamlining workflow.
- Trained new baristas on beverage preparation and customer interaction techniques, improving service consistency.
- Managed inventory levels and restocked supplies, ensuring operational readiness and adherence to cleanliness standards.
- Prepared and served a variety of coffee beverages to customers.
- Maintained café cleanliness and organization to create a welcoming atmosphere.
Manager
Hawaiian Ice
Elsmere
04.2025 - 08.2025
- Supervised daily operations and staff activities, ensuring efficient service delivery in a popular ice treat business.
- Created staff schedules to guarantee optimal coverage during all operational hours.
- Managed inventory levels and ordered supplies to meet production needs.
- Implemented safety protocols to ensure a safe work environment for staff.
- Executed daily opening and closing procedures to ensure smooth operations.
- Trained employees in multiple job positions to enhance staffing flexibility and maintain coverage.
Education
Bachelor of Science - Political Science
Northern Kentucky University
Newport, KY05-2026
Some College (No Degree) - Communications
Thomas More
Crestview Hills, KYSkills
- Communications broadcasting
- Financial reporting
- Customer service
- Team leadership
- Data analysis
- Policy compliance
- Sales tax filing
- Account reconciliation
- Social media management
Timeline
Manager
Hawaiian Ice
04.2025 - 08.2025
Staff Accountant
RCGNC
12.2024 - Current
Barista Shift Supervisor
Biggby
05.2022 - Current
Bachelor of Science - Political Science
Northern Kentucky University
Some College (No Degree) - Communications
Thomas More