Madison Neely
Frenchburg
Summary
Experienced professional ready to contribute to project success in collaborative environments. Recognized for reliability and adaptability in meeting the ever-changing needs of dynamic teams. Demonstrates strong organizational abilities and practical communication skills. Hardworking student with part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented, possessing excellent observational, managerial, and communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Internship
State Highway Department
06.2023 - Current
- Inspected jobsites
- Handled materials to the materials lab as needed
- Assisted with asphalt, concrete, and many other jobs
- Gathered, organized and input information into digital database.
- Assisted with getting tack oil samples, concrete samples, and paint samples
- Put important information into site-manager
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Customer Service
Lowe’s
03.2023 - 06.2023
- I assisted customers with finding their needs within the store.
- I down-stocked paint, which included 1-gallon and 5-gallon buckets of paint.
- Helped clean up my area
- Safety aisle blockers when using machines that required them.
- Done safety training over power equipment.
- Described product and service details to customers to provide information on benefits and advantages.
- Maintained up-to-date knowledge of product and service changes.
Assistant Manager
Family Dollar
08.2022 - 03.2023
- Interacted with customers to assess their needs and recommend products or services.
- Assist customers in locating products.
- Maintained the store by appropriately delegating organizational tasks to sales associates using retail training.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Caregiver
Havens Home Care
07.2020 - 06.2022
- Helped take care of patients and their needs
- Arranged transportation for patients and accompanied them to doctor’s appointments or errands
- Identified specific needs and provided the highest level of care for the patient’s well-being
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Cashier
Dairy Queen Grill & Chill
01.2017 - 06.2020
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash
- Trained team members to work as cashiers by company policies and procedures
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Engineering Management
Morehead State University
Morehead, KY12-2024
Associate of Science - Nursing
Hazard Community & Technical College: Hazard Campus
Hazard, KY01.2022
High School Diploma -
Wolfe County High School
Campton, KY01.2020
Skills
- Customer service
- Cash handling
- Cleanliness and appearance
- POS operations
- Multi-tasking ability
- Customer satisfaction measurement
- Construction management
- IT skills
- Safety Procedures
- Erosion Control Strategies-Certification
- Attention to Detail
- Dependable and Responsible
Additional Information
I can multitask very well, and I can handle stress under tremendous pressure. I am a great people person, and I love learning new hands-on skills.
Accomplishments
- Collaborated with a team of 3 in the development of the Latex Overlay Project.
- Documented and resolved tack oil issues, which led my crew members and me to come up with a plan as to how to get contractors to lay the right amount of tack oil before a surface gets blacktopped.
- Trained and mentored 4 employees.
Certification
- KY Driver's License
- Erosion Control
Timeline
Internship
State Highway Department
06.2023 - Current
Customer Service
Lowe’s
03.2023 - 06.2023
Assistant Manager
Family Dollar
08.2022 - 03.2023
Caregiver
Havens Home Care
07.2020 - 06.2022
Cashier
Dairy Queen Grill & Chill
01.2017 - 06.2020
Bachelor of Science - Engineering Management
Morehead State University
Associate of Science - Nursing
Hazard Community & Technical College: Hazard Campus
High School Diploma -
Wolfe County High School
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