MaKenna Crowe
Tompkinsville
Summary
Acknowledged for surpassing sales targets, fostering client trust, and delivering strategic solutions in intricate healthcare landscapes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
National Account Manager
R&S Northeast
06.2022 - 09.2025
- Oversaw diverse pharmaceutical accounts with emphasis on 340B-covered entities like women's health clinics.
- Implemented tailored sales strategies for safety-net institutions, meeting unique provider needs.
- Collaborated with stakeholders to facilitate educational initiatives and enhance purchasing efficiency.
- Used CRM tools to manage interactions, track metrics, and uncover expansion opportunities.
- Exceeded sales objectives through strategic planning and strong relationship management.
- Liaised with internal departments to address client concerns, ensuring seamless resolution.
Customer Service Representative
R&S Northeast
05.2021 - 06.2022
- Handled client communications effectively while managing order placements and ensuring product availability.
- Utilized Oracle systems for precise order tracking and operational accuracy.
- Coordinated with distribution teams to secure prompt delivery of products.
- Delivered professional responses to pharmacy-related inquiries, maintaining high service standards.
Pharmacy Technician
Tompkinsville Drug
01.2018 - 05.2021
- - Accurately processed prescription orders while adhering to state and federal regulations.
- - Supported pharmacy operations including medication dispensing, inventory control, and patient counseling on proper medication use.
- - Maintained detailed records, especially for controlled substances, ensuring compliance and safety.
Education
High School Diploma -
Monroe County High School
Tompkinsville, KY2020
Skills
- Interpersonal communication
- Dispute resolution
- Effective time management
- 340B program proficiency
- Resilience and adaptability
- Sales and product acumen
- Customer-focused approach
- Collaborative teamwork
Certification
340B University
Timeline
National Account Manager
R&S Northeast
06.2022 - 09.2025
Customer Service Representative
R&S Northeast
05.2021 - 06.2022
Pharmacy Technician
Tompkinsville Drug
01.2018 - 05.2021
High School Diploma -
Monroe County High School