Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MaKenna Crowe

Tompkinsville

Summary

Acknowledged for surpassing sales targets, fostering client trust, and delivering strategic solutions in intricate healthcare landscapes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

National Account Manager

R&S Northeast
06.2022 - 09.2025
  • Oversaw diverse pharmaceutical accounts with emphasis on 340B-covered entities like women's health clinics.
  • Implemented tailored sales strategies for safety-net institutions, meeting unique provider needs.
  • Collaborated with stakeholders to facilitate educational initiatives and enhance purchasing efficiency.
  • Used CRM tools to manage interactions, track metrics, and uncover expansion opportunities.
  • Exceeded sales objectives through strategic planning and strong relationship management.
  • Liaised with internal departments to address client concerns, ensuring seamless resolution.

Customer Service Representative

R&S Northeast
05.2021 - 06.2022
  • Handled client communications effectively while managing order placements and ensuring product availability.
  • Utilized Oracle systems for precise order tracking and operational accuracy.
  • Coordinated with distribution teams to secure prompt delivery of products.
  • Delivered professional responses to pharmacy-related inquiries, maintaining high service standards.

Pharmacy Technician

Tompkinsville Drug
01.2018 - 05.2021
  • - Accurately processed prescription orders while adhering to state and federal regulations.
  • - Supported pharmacy operations including medication dispensing, inventory control, and patient counseling on proper medication use.
  • - Maintained detailed records, especially for controlled substances, ensuring compliance and safety.

Education

High School Diploma -

Monroe County High School
Tompkinsville, KY
2020

Skills

  • Interpersonal communication
  • Dispute resolution
  • Effective time management
  • 340B program proficiency
  • Resilience and adaptability
  • Sales and product acumen
  • Customer-focused approach
  • Collaborative teamwork

Certification

340B University

Timeline

National Account Manager

R&S Northeast
06.2022 - 09.2025

Customer Service Representative

R&S Northeast
05.2021 - 06.2022

Pharmacy Technician

Tompkinsville Drug
01.2018 - 05.2021

High School Diploma -

Monroe County High School

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MaKenna Crowe