Mallory Gamblin
Madisonville
Summary
Enthusiastic, and eager to contribute to team success through hard work, paying attention to detail and excellent organizational skills. Very Motivated to learn, grow and excel.
Compassionate professional in healthcare, striving to maintain high productivity levels and efficiently completing procedures to uphold patient comfort and accuracy. Skilled in specimen handling, data entry, and patient education, ensuring safe and effective practices. Excel in communication, empathy, and adaptability, fostering positive patient experiences and efficient clinical workflows.
Overview
10
10
years of professional experience
Work History
Owner/Operator
Northside Tanning
Madisonville
05.2022 - Current
- Managed daily operations of tanning salon to ensure smooth service delivery.
- Supervised staff training on equipment usage and customer service standards.
- Developed marketing strategies to attract new clients and retain existing ones.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Conducted financial transactions, including payments and record keeping for services rendered.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Identified potential risks associated with operations in order to minimize liabilities.
- Ensured compliance with safety regulations throughout the facility.
Legal Secretary
Wendell Holloway, Attorney At Law
Madisonville
01.2016 - 04.2022
- Scheduled all appointments, appearances and briefings.
- Filed documents with courts on behalf of attorney.
- Conducted daily accounting on finances, deposits and safe.
- Obtained signatures from attorneys for legal documents.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Completed transactions, exchanges and returns to support payment processing.
- Received and placed telephone calls to clients and prospective clients.
- Organized files for court proceedings.
Medical Assistant
Baptist Health Medical Center
Madisonville
10.2020 - 09.2021
- Sanitized, restocked and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted basic lab tests and collected specimens accurately.
Medical Assistant
Owensboro Health
Madisonville
10.2019 - 06.2021
- Obtained client medical history, including medication information, symptoms and allergies.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Performed phlebotomy services as needed for laboratory specimen collection.
- Administered injections, immunizations, phlebotomy services and other clinical treatments according to protocols or orders from physician or nurse practitioner.
Education
Certificate - Phlebotomist of Healthcare Worker
Madisonville Community College
Madisonville, KY 01.2013 - 05.2013
Skills
- Document filing
- Transaction processing
- Cash Handling
- Basic math skills
- Payment collection
- Telephone etiquette
- Customer Relations
- Good communication skills
- Patient education
- Specimen collection
- Team collaboration
- Time management
- Patient-focused care
- First aid certification
- Multitasking
- Respiratory Assistance
- Direct patient care
- Community activities
- Venipuncture techniques
- Medical terminology
- Specimen labeling procedures
- Patient preparation
- HIPAA compliance
- Specimen handling
- Paperwork processing
- Attention to detail
- Anatomy and physiology
References
Wendell Holloway: 270-836-9912
Brennan Pritchett: 270-635-2297
Timeline
Owner/Operator
Northside Tanning
05.2022 - Current
Medical Assistant
Baptist Health Medical Center
10.2020 - 09.2021
Medical Assistant
Owensboro Health
10.2019 - 06.2021
Legal Secretary
Wendell Holloway, Attorney At Law
01.2016 - 04.2022
Certificate - Phlebotomist of Healthcare Worker
Madisonville Community College
01.2013 - 05.2013