Mallory Robertson
Olmstead
Summary
I am a self-motivated individual who enjoys working in teams. With all of my previous employers, I would say they saw me as a punctual, fun person to be around but also a person who could face any challenge that was thrown at them. Outside of work, I enjoy spending time with family and being involved with my church's activities throughout the week.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Yates Pharmacy
02.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Phlebotomy Technician
The Medical Center
07.2023 - 01.2024
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
Greenhouse Laborer
Hickory Hill Florist & Garden Center
04.2021 - 06.2021
- Optimized water conservation efforts through careful irrigation scheduling based on weather patterns, soil moisture levels, or other factors affecting plant needs.
- Efficiently transplanted seedlings to larger containers, ensuring proper spacing for healthy growth.
- Contributed to a positive work environment by maintaining open communication, offering assistance where needed, and fostering a sense of teamwork among colleagues.
- Collaborated with team members to complete tasks on time, ensuring smooth operation of the greenhouse facility.
Education
High School Diploma -
Logan County High School
Russellville, KY05-2023
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Medication dispensing
- Answering customer questions
Timeline
Pharmacy Technician
Yates Pharmacy
02.2024 - Current
Phlebotomy Technician
The Medical Center
07.2023 - 01.2024
Greenhouse Laborer
Hickory Hill Florist & Garden Center
04.2021 - 06.2021
High School Diploma -
Logan County High School
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