Mandi Ison
Catlettsburg
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
22
22
years of professional experience
Work History
Sales Associate
Walmart
04.2021 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained organized merchandise displays to promote sales and improve visibility.
- Processed transactions accurately using POS systems, ensuring efficient checkout operations.
- Collaborated with team members to achieve daily sales targets and enhance customer satisfaction.
- Provided training and support to new associates, fostering a collaborative work environment.
- Addressed customer inquiries and resolved issues promptly, improving service quality and retention.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
General Manager
Super 8 Motel
04.2004 - 10.2020
- Oversaw daily operations, ensuring high-quality guest experiences and adherence to company standards.
- Streamlined front desk processes, enhancing check-in/check-out efficiency for guests.
- Developed training programs for staff, improving service delivery and employee retention rates.
- Implemented cost-control measures, optimizing operational budgets while maintaining service quality.
- Coordinated marketing initiatives, increasing local visibility and attracting new clientele to the property.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Education
High School Diploma -
Lancaster High
Lancaster, OhSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Money handling
- Cash handling accuracy
Timeline
Sales Associate
Walmart
04.2021 - Current
General Manager
Super 8 Motel
04.2004 - 10.2020
High School Diploma -
Lancaster High