Manuel Roman
Louisville,KY
Summary
Dynamic Fulfillment Lead at Wal-Mart Distribution Center with a proven track record in streamlining warehouse operations and enhancing team productivity. Skilled in inventory management and quality control, I foster collaboration and attention to detail, driving significant improvements in workflow efficiency and safety compliance.
Results-driven fulfillment professional with extensive experience in overseeing inventory management, order processing, and logistics coordination. Known for strong team collaboration and delivering consistent, high-quality outcomes. Skilled in problem-solving and adapting to changing demands, ensuring optimal efficiency and customer satisfaction.
Fulfillment professional with proven track record in optimizing operational efficiency and driving team success. Strong focus on process improvement, inventory management, and logistical coordination. Known for fostering collaborative environment and adapting to changing demands while ensuring high standards and consistent results. Skilled in leadership, problem-solving, and effective communication.
Overview
9
9
years of professional experience
Work History
Fulfillment Lead
Wal-Mart Distribution Center
10.2023 - 07.2025
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
- Conducted regular safety audits within the warehouse environment, addressing any potential hazards promptly.
- Maintained open communication channels between departments involved in the supply chain process, facilitating smooth information flow.
- Handled production picking, packing and shipping orders.
- Managed, motivated and monitored team of 70+ associates every shift.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
ICQA Associate
EMCOMED
02.2020 - 04.2023
- Communicated with management about potential inventory risks to fulfill orders on time.
- Monitored inventory accuracy and movement using manual or computerized inventory systems.
- Responded to departments to provide product or inventory procedural information.
- Ensured compliance with regulatory requirements through diligent record-keeping and timely reporting of any concerns or discrepancies.
- Conducted periodical cycle counts to prevent potential inventory issues.
- Provided feedback to management on ways to optimize warehouse operations and reduce inefficiencies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Managed approximately 30 incoming calls, emails and orders per day from customers.
Software Test Engineer
Freelancer
10.2017 - 02.2020
- Managed defect tracking systems, ensuring accurate documentation of issues for efficient resolution.
- Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
- Conducted regression testing, analyzed results, and submitted observations to development team.
- Optimized test cases to maximize success of manual software testing.
- Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
- Coordinated regression test automation activities across supported applications.
- Designed testing scenarios for usability testing.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Reduced project delivery time by implementing automated testing frameworks and tools.
- Implemented continuous improvement initiatives within the QA department, leading to increased accuracy in defect detection.
- Assisted in troubleshooting technical issues encountered during the deployment of new software releases.
- Provided valuable feedback on software usability during design reviews, contributing to improved user experience.
- Used open-source tools to develop automation scripts.
- Recommended changes and corrections to developers for optimal software performance and usability.
Senior IT Executive
Customs and Border Protection
09.2016 - 10.2017
- Optimized network infrastructure through careful planning, installation, configuration, maintenance, upgrading and repair activities.
- Successfully managed multiple IT projects concurrently, ensuring timely delivery and seamless integration without compromising on quality.
- Championed process improvement initiatives that significantly reduced IT support ticket resolution times.
- Ensured compliance with industry regulations by developing policies governing data privacy, security, and retention practices.
- Enhanced cybersecurity measures by conducting regular audits and implementing strict access controls.
- Reduced system downtime with proactive maintenance, monitoring, and troubleshooting strategies.
- Conducted regular trainings and workshops for employees to ensure their proficiency and competence in using company''s software and technologies.
- Oversaw the migration of legacy systems to modern platforms, improving efficiency and end-user satisfaction.
- Led a team of IT professionals to complete high-priority projects on time and within budget constraints.
Education
Bachelor of Science - Software Engineering
University Of The Informatics Science
Havana, CUB07-2016
Skills
- Picking and packing
- Stock organization
- Warehouse operations
- Inspection skills
- Package preparation
- Returns handling
- Forklift operation
- Quality control
- Inventory error correction
- Teamwork
- Quick learner
- Attention to detail
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Fulfillment Lead
Wal-Mart Distribution Center
10.2023 - 07.2025
ICQA Associate
EMCOMED
02.2020 - 04.2023
Software Test Engineer
Freelancer
10.2017 - 02.2020
Senior IT Executive
Customs and Border Protection
09.2016 - 10.2017
Bachelor of Science - Software Engineering
University Of The Informatics Science
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